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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
  • Part time
  • Flexible working
  • Home or remote working
9 hours per week
Job ref
246-WSN7154097
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Norfolk & Suffolk Foundation Trust (Head Office)
Town
Norwich
Salary
£24,625 - £25,674 gross per annum pro rata
Salary period
Yearly
Closing
15/05/2025 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Clinical Support Team Administrator

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

YOUR APPLICATION

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).

Job overview

* Please note this role is part time for 9 hours per week, split over 2 days, one of those days being a Thursday, the other day to be agreed. *

We have an exciting opportunity available as a Clinical Team Administrator for the Admiral Nurse Team.   The position is  part time post and an excellent opportunity for someone wanting to begin a career in the NHS. The successful candidate will build experience working in administration in a supportive and friendly team.  

We are looking for a  confident, enthusiastic and flexible candidate to support the changing needs and demands of our Admiral Nurse team in a wide variety of administrative functions.

This is an exciting opportunity for an Administrator who has an interest in the wellbeing of our service users and who has the passion to provide strong administration support, essential for the successful and efficient operation of our teams.

  • Do you have excellent communications skills and a keen eye for detail?
  • Can you effectively manage multiple tasks and priorities?
  • Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?

If you have said ‘Yes’ to each of the above, then we might just have the role for you.

Main duties of the job

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills with a dedication to confidentiality and service user experience. 

Previous administration experience is essential.  The role will include but is not limited to general administration, minuting meetings, diary management and entering patient data. 

You will be working in a fast-paced environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. 

Working for our organisation

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team.  You will be encouraged to develop your skills and knowledge.

Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum,  increasing to 33 days per annum based on length of service (plus paid bank holidays), pro rata for part time staff. 

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Person specification

Qualifications

Essential criteria
  • NVQ 3 in Business Administration or equivalent of working towards
  • NVQ 2 Customer Services or equivalent
  • Pitmans/RSA III typing/word processing or equivalent secretarial experience at intermediate level

Experience & Skills

Essential criteria
  • Ability to co-ordinate and prioritise management diaries
  • Working under pressure and own initiative with minimal supervision
  • ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Krzyz
Job title
Clinical Lead Admiral Nurse
Email address
[email protected]
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