Job summary
- Main area
- Change management
- Grade
- Band 7
- Contract
- Permanent and fixed term/secondment positions available
- Hours
- Full time - 37.5 hours per week
- Job ref
- 246-COR7850089
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- County Hall
- Town
- Norwich
- Salary
- £47,810 - £54,710 gross per annum (pro rata)
- Salary period
- Yearly
- Closing
- 12/04/2026 23:59
Employer heading
Business Change Specialist
Band 7
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Job overview
Can you engage and motivate others to participate and take ownership of new developments and initiatives?
Do you enjoy working with colleagues dedicated to achieving excellence by driving and embedding change improvements and digital innovations that can make a difference?
You may be a clinician working at a senior level, or someone with significant senior responsibility who supports clinical services daily. Alternatively, you could be a change professional looking for a new challenge and the opportunity to engage in and create positive change.
Main duties of the job
As well as driving change, we are embarking on a major change programme to implement a new electronic patient record system and are looking to fill several posts both substantive and fixed term.
The post is focused on improving systems and processes across our Trust so you will need to possess good organisational skills and proven knowledge of process improvement techniques. We also require you to have a sound understanding in the use of digital systems with the ability to analyse, interpret data and present written reports.
The role will require you to interpret when proposed change initiatives need operational input and implement activities that will ensure there is readiness for change to maximise benefits and minimise negative impacts.
Collaborating closely with clinical, operational, finance and workforce teams, you will function as a trusted partner, driving change to ensure the best use of resources and providing measurable performance outcomes.
If you are ready to take on a new challenge and make a positive impact, we would love to have you join our Business Change Team that sits within ICT Systems and Change and be part of our transformative journey. Apply now to help us drive change and improve our services.
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
To maintain and develop, in line with Trust Values, the organisation's business processes and related documentation to ensure they reflect clinical practice and policies, information and reporting requirements, and IT system developments.
Provide assurance when issues are raised with clinical systems, data or business process implications they are correctly analysed, effective resolutions proposed, approvals sought and changed implemented effectively.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person specification
Skills
Essential criteria
- Excellent communicator with strong negotiation skills and the ability to influence and effect change at both a clinical and managerial level
- Ability to give difficult messages and deal with conflict assertively and without evidence of aggression
- Strong organisational and problem solving skills with the ability to deliver objectives within an agreed timeframe
Experience
Essential criteria
- Experiencing of developing processes and procedures and creating relevant documents
- Demonstrable leadership experience with evidence of affecting change, process redesign and establishing monitoring/evaluation mechanisms within an NHS setting
Qualifications
Essential criteria
- Masters Degree level or equivalent level of significant experience
Knowledge
Essential criteria
- Knowledge of the NHS including general understanding of NHS reporting
Documents to download
Further details / informal visits contact
- Name
- Laricia Bewley
- Job title
- Business Change Manager
- Email address
- [email protected]
- Telephone number
- 07825 792288
- Additional information
Interviews will take place in person at County Hall, Norwich .
For further information, please contact Laricia Bewley M: 07825 792288 or email [email protected] Monday – Thursday or Sheila Haydock M: 07717 272433 or email [email protected].
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