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Job summary

Main area
Digital Transformation
Grade
Band 7
Contract
18 months (fixed term)
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
246-COR6820495
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
County Hall
Town
Norwich
Salary
£47,810 - £54,710 gross per annum
Salary period
Yearly
Closing
12/06/2025 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Benefits Realisation Manager

Band 7

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

YOUR APPLICATION

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).

Job overview

The post holder will have responsibility for managing the benefits realisation aspects of the New Electronic Patient Record (EPR) Programme, including;

  • Developing a benefits realisation strategy for the Programme, establishing the supporting policies, processes, structures, environment and reporting arrangements that will facilitate benefits realisation.
  • Identifying, planning, measuring, costing and tracking the realisation of benefits relating to the Programme and reporting progress to the Programme Team.
  • Development of a benefits register that includes attributes, measurement, ownership, risks, dependencies and links to stakeholders that supports benefits tracking.
  • Educating stakeholders within the Trust on the process of benefits realisation and embedding the benefits realisation strategy into the Trust culture
  • Working with the business owners to ensure that the necessary process redesign occurs in order to allow the delivery of identified benefits

**Please note, that the successful applicant is expected to work from County Hall on the regular basis**

Main duties of the job

·         The post holder will provide significant expertise in the management and realisation of benefits for the New EPR Programme.

·         The post holder will be required to establish and maintain relationships, whilst searching for agreement and seeking consensus and alignment of views, with a number of key stakeholder groups

o  Staff – Through workshops and interviews, in order to explain the complex concept of benefits realisation, accurately assess potential benefits / dis-benefits and secure staff ownership and responsibility for the delivery of individual benefits. The post holder is likely to need to overcome significant resistance.

o  Project and Workstream leads – each part of the Programme has a relevant delivery lead, who is ultimately responsible for the delivery of the identified benefits. The post holder will need to work with each of these individuals to monitor progress against expected targets and resolve any blockages that require escalation.

 

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.


Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.


Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. 

Detailed job description and main responsibilities

Freedom to Act

·         Exercise autonomy in decision making within the structure of programme and project governance.

·         As lead specialist, act independently to develop and manage the process of benefits realisation within the Programme.

Responsibilities for Information Resources

·         Designing and developing information systems to support the measurement and tracking of benefits, utilising existing systems where possible and developing new measurement techniques as appropriate.

·         Developing a benefits register to provide a single view of the expected benefits of the Programme including attributes, measurement, ownership, risks, dependencies and links to stakeholders that supports benefits tracking.

REGISTERED HEALTH PROFESSIONAL

 All staff that are members of a professional body must comply with standards of professional practice/conduct. It is the post holder’s responsibility to ensure that they are familiar with and adhere to these requirements.

 SUPERVISORY RESPONSIBILITIES

This post has no line management or supervisory responsibilities.

 Equality and Diversity

 We live our values. We work positively, respectfully and together with all our colleagues. We understand, appreciate and follow our Equality Policy in line with the Equality Act. We do not discriminate on the grounds of: age, disability, gender re- assignment, marriage and civil partnership (unless eliminating unlawful discrimination), pregnancy and maternity, race – this includes ethnic or national origins, colour or nationality - religion or belief – this includes lack of belief, sex, sexual orientation

We recognise the importance of people’s rights and act in accordance with legislation, policies and procedures because we know that:

     acknowledges and recognises people’s expressed beliefs, preferences and choices

     respects diversity

     values people as individuals

     promotes equality through our work

     takes into account our own behaviour and its effect on others

RISK MANAGEMENT / HEALTH AND SAFETY

 The post holder has a responsibility to themselves and others in relation to managing risk, health and safety and will be required to work within the policies and procedures as laid down by the Trust. All staff have a responsibility to access occupational health, other staff support services and/or any relevant others in times of need and advice.

 FLEXIBILITY

 You are expected to be flexible in the duties you carry out and the Trust reserves the right to vary your duties from time to time in line with service needs and as commensurate with your Pay Band. You may, therefore, be required, during the course of your employment, to work in a different location and/or to carry out alternative duties consistent with your status, role, knowledge and experience, taking account of any professional registration and/or qualification requirements, and which are commensurate with your Pay Band; this may include a temporary or longer term transfer to work within a different Locality or Service. Arrangements under your Terms and Conditions of Service and Trust policies will apply.

 RECORDS MANAGEMENT

 The post holder has responsibility for timely and accurate record keeping where appropriate and in line with professional guidelines.

 The post holder has responsibility for the creation, maintenance and storage of records in accordance with Trust policy, including email documents and regarding the Data Protection Act, The Freedom of Information Act and other relevant statutory requirements. Training will be provided in appropriate information management for the post.

 INFORMATION TECHNOLOGY

The post holder is expected to have a reasonable level of competence and confidence in using IT systems (e.g. Outlook, Word, clinical or other record systems) relevant to the role.

 SUSTAINABILITY

 Carbon reduction and sustainable development are issues that impact on the lives of everyone and it is expected that all staff will commit to the principles of carbon reducing behaviours and sustainable development to ensure that resources are used efficiently, our carbon footprint is reduced and health services continue to improve.

 SAFEGUARDING

 Non-Clinical

The NSFT expects that all staff will maintain statutory and local compliance to competency-based training in relation to Safeguarding Children and Adults as outlined in Children Act 1989/2004, Working Together to Safeguard and Promote the Welfare of Vulnerable Children 2010 and No Secrets 2002.

 WORKING WITH FAMILIES OF SERVICE USERS

 Ensure that (practitioners / clinicians etc.) when working with service users consider the effects and impact of their mental health and risk behaviours on their families, and provide appropriate support, advice and education for all family members.  The needs of children and young people within the household/family should be given special consideration in line with Social Care Institute for Excellence’s guidance “Think Child, Think Parent, Think Family” and must always be the priority for NSFT staff across all roles and services.

CONFIDENTIALITY

The post holder is required to maintain confidentiality of information in accordance with professional and Trust policy. The post holder may access information only on a need to know basis in the direct discharge of duties and divulge information only in the proper course of their duties.

 This job description is an outline and account of the main duties required to carry out the post. It will be reviewed periodically to reflect changes and developments in service requirements. The post holder is advised that they have a responsibility to ensure they are familiar with their Terms and Conditions of Service detailed in the Contract of Employment.

 INFECTION PREVENTION

 NSFT expects all staff to act in accordance with statutory requirements regarding infection prevention as outlined in the Health & Social Care Act 2008, Code of Practice on the prevention and control of infection 2015. NSFT staff are responsible for protecting themselves and others against infection risks and complying with infection control policies and procedures.

Person specification

Qualifications

Essential criteria
  • Postgraduate level qualification or equivalent level of knowledge attained through a recognised training in Health Informatics, Information Technology, Computer Science or a related discipline and equivalent proven relevant experience
Desirable criteria
  • Benefits Realisation qualification or equivalent experience
  • Project Management qualification or equivalent experience

Experience

Essential criteria
  • Experience delivering financial, qualitative and efficiency benefits across a range of projects and programmes.
  • Significant proven Benefits Realisation experience on large scale programmes / projects
  • Experience of assessing and managing risks and issues
Desirable criteria
  • Benefits Realisation in NHS environments
  • Experience in the strategic development of services to deliver benefits

Skills

Essential criteria
  • Benefits profiling
  • Excellent decision making skills
  • Ability to set clear targets, motivate staff and delegate appropriately
Desirable criteria
  • Intermediate skill in Microsoft Visio and Microsoft Project software

Knowledge

Essential criteria
  • Benefits Realisation principles and practice
  • Change management principles and practice
  • Programme / Project management principles and practice
Desirable criteria
  • Knowledge of the NHS and its Mental Health services

Other

Essential criteria
  • Ability to travel

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Michael Garlinge
Job title
Programme Manager
Email address
[email protected]
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