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Job summary

Main area
Mortality
Grade
Band 7
Contract
Two permanent and one 12 month fixed term contract
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week
Job ref
246-COR6217187
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
County Hall
Town
Norwich
Salary
£43,742 - £50,056 gross per annum
Salary period
Yearly
Closing
30/04/2024 23:59
Interview date
16/05/2024

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Investigation and Improvement Manager - Mortality

Band 7

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Job overview

Investigation and Improvement Manager - Mortality **Pending Job Evaluation**

An exciting opportunity has arisen for a  registered professional to join the newly established Learning from Deaths Mortality Team.  We are looking for someone who is passionate about completing and utilising learning from reviews, with the goal to improving the experience of service users with a known health inequality. 

Main duties of the job

The purpose of the role is to support  the delivery of the Learning from Deaths agenda across the Trust.  This will include:

  • Complete mortality / SJR reviews into natural causes deaths using the agreed methodology.
  • Support the Mortality Team  in the process of identifying, themes, trends, patterns and lessons learnt and contribute to Trust wide learning.
  • Complete complex reports outlining the findings of reviews and working alongside the clinical services, recognise good practice and areas for improvement.
  • Work alongside the Lead for Mortality, develop a number of strategies to share learning from mortality / SJR reviews with clinical staff which will include learning events, newsletters and presentations.  This will include working across the Trust and wider ICS as a whole, to improve care pathways related to learning from deaths.
  • Work autonomously whilst undertaking allocated reviews.
  • The IIM is a key member of the Mortality Team, who will work closely with the  Patient Safety Team, other internal and external stakeholders involved in learning from deaths. 

This is a full-time position, but hours can be worked flexibly and part time hours would be considered for the right candidate.

Working for our organisation

Key Responsibilities

  • Complete reviews into service users who have died of a natural cause of death whilst under the care of NSFT, and to identify whether there are clusters or patterns requiring thematic review.
  • To screen deaths to determine those service users who meet  the agreed criteria for further review as outlined by the Learning from Deaths policy.
  • To consider how we can ensure a service user and family focused approach to learning and improvements.
  • Contribute to the Trust’s Learning from Deaths strategy, informed by current national policy and guidance.
  • As an integral member of the Mortality team you will work closely with your team, providing both formal and informal support.  
  • Work within the Trust’s Quality Governance structure, providing a clinical opinion on learning from deaths.
  • To assist in sharing information and learning to challenge health inequalities. 
  • Working alongside the Lead for Mortality, participate in the Integrated Care System (ICS) Health Inequalities workstreams. 

Detailed job description and main responsibilities

In return we can offer you an exciting and challenging role, the opportunity to develop your skills in quality governance, supervision and support and personal development.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • gym membership
  • NHS discounts and many more.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person specification

Qualifications

Essential criteria
  • Clinical registered qualification
  • Knowledge acquired through training and experience to Master’s or level equivalent
  • Investigation/review training

Skills

Essential criteria
  • Good understanding of Microsoft Word and competent word processing skills
  • Analytical skills and report writing skills
Desirable criteria
  • Understanding of management and leadership models of change

Knowledge

Essential criteria
  • Knowledge of using dashboards
Desirable criteria
  • Knowledge of NHS Trust policies and procedures

Experience

Essential criteria
  • Experience of working in clinical leadership roles i.e. Clinical Team Leader or above
Desirable criteria
  • Experience of conducting reviews or investigations

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthWomens Staff Network

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hannah Brookes
Job title
Mortality Lead
Email address
[email protected]
Additional information

Alternatively, please contact Alison MacMillan Business Support Manager:

[email protected] 

 

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