Job overview

Do you have a track record of providing inspirational leadership and service delivery?  NSFT are recruiting a Specialist Operational Managers working in both Norfolk and Suffolk.

Our recent Future Leadership Structure sees our clinical teams working more closely with partners at place level alongside strengthening clinical and professional leadership. We are developing a clinical transformation programme alongside our partners to enhance the clinical outcomes our service users experience as well as continuing to improve experience of care.

We are looking to appoint an individual who has a passion for their work and a track record of achievement in influencing colleagues and partners to deliver high quality care. We want inspirational and compassionate leaders who will develop their teams to provide outstanding care.
If you have a reputation for leadership, people development, quality and improvement alongside a passion for improving outcomes with a focus on equity and inclusion to ensure that mental health provision has parity across our partners, then please do consider applying.

This role has previously been based at Hellesdon Hospital, Norwich, however there is scope for base to be negotiated across both Norfolk and Suffolk for the successful applicant.

Main duties of the job

As Operational Manager, you will work closely with the Locality Leadership Team to ensure that  high quality care is delivered within your services and will provide professional leadership to the Locality workforce.

You will promote a culture of learning and openness and ensure staff have the knowledge, capability, systems and support to deliver evidence based care and embed lessons learned in practice for the improvement of patient experience.

We are determined to create a safer, kinder and better organisation.

The post holder will be expected to fully support with the strategic and operational planning and delivery for their designated specialist service area(s) within the locality and to be responsible for the effective day-to-day operational issues arising within the service. They will lead the services using engagement and communication skills to ensure that NSFT is truly embodying the Trust Values.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.