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Facilitating Peer Support Groups

• Leading or co-facilitating peer support groups: In some settings, Peer Support Workers may help facilitate support groups where clients can share experiences, learn from each other, and build social connections.
• Promoting peer relationships: They foster a sense of community and belonging among clients by promoting peer connections and encouraging individuals to support each other.

 Providing Information and Education

• Sharing relevant information: Peer Support Workers help educate clients about mental health, recovery, and available services or resources.
• Offering practical advice on navigating services: They guide clients in accessing and making use of various services, such as therapy, housing support, or employment assistance.

 Advocacy and Empowerment

• Supporting clients in self-advocacy: Peer Support Workers help clients develop the confidence and skills to advocate for their own needs, whether within healthcare systems, the workplace, or social settings.
• Empowering clients: They encourage individuals to take control of their recovery and make decisions that align with their values and goals, fostering autonomy and self-determination.

 Collaboration with the Multi-Disciplinary Team

• Working alongside other professionals: Peer Support Workers often collaborate with therapists, social workers, and other healthcare providers to ensure that clients are receiving comprehensive support.
• Providing feedback: They may share insights from a lived experience perspective that can help inform treatment plans or improve service delivery.

 Role Modelling and Mentorship

• Demonstrating recovery: By modelling how they manage their own recovery, Peer Support Workers provide hope and inspiration for clients.
• Mentoring: They may serve as mentors for individuals who are earlier in their recovery process, providing guidance and insight based on their personal experience.

 Monitoring and Reporting

• Tracking client progress: While not typically responsible for clinical assessments, Peer Support Workers may monitor client progress in achieving recovery goals and provide informal updates to the clinical team.
• Identifying challenges or changes in client behaviour: They may notice changes in clients' moods, behaviour, or engagement and report these to the team for further intervention or support.

Promoting Recovery-Oriented Practices

• Fostering hope and resilience: They play a key role in creating a recovery-oriented environment that emphasizes hope, personal growth, and the potential for change, based on the belief that recovery is possible.
• Supporting empowerment and self-determination: Peer Support Workers encourage individuals to make their own decisions and take an active role in shaping their recovery journey.

Confidentiality and Boundaries

• Maintaining confidentiality: Peer Support Workers are responsible for respecting the privacy and confidentiality of clients, within the ethical guidelines of the service they work in.
• Setting and maintaining professional boundaries: They must maintain clear professional boundaries with clients, balancing empathy and personal sharing with the need to keep the relationship focused on the client's well-being.

Providing Practical Guidance and Support

• Sharing coping strategies: They offer guidance on coping skills, self-care practices, and practical tools to manage mental health symptoms or other challenges.
• Supporting in daily living skills: Depending on the context, they may help clients with everyday tasks or skills that support independent living, such as budgeting, organization, or cooking.
• Encouraging participation in activities: They encourage clients to engage in therapy programs, group activities, or social opportunities that support their recovery.