Job summary
- Main area
- Pharmacy
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (37.5 hours per week, Monday to Friday)
- Job ref
- 246-COR7998676
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Hellesdon Hospital
- Town
- Norwich
- Salary
- gross per annum (pro rata)
- Closing
- 28/06/2026 23:59
Employer heading
Lead Medicines Management Technician
Band 6
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Job overview
The post holder will provide professional leadership to a team of medicines management technicians across the Norfolk localities. Working closely with multidisciplinary teams, including pharmacists, nursing and medical staff, the post holder will ensure the safe, effective and efficient use of medicines for service users.
The role includes accuracy checking, leading on medicines reconciliation, medication supply processes and discharge support, as well as contributing to clinical governance activities including audit, training and service improvement. The post holder will have responsibility for line management, supervision and development of pharmacy technicians and assistants, ensuring high standards of practice and compliance with relevant legislation, policies and professional standards.
This post is based within our West Norfolk, and Great Yarmouth and Waveney localities and will be based in Norwich. The post holder will be required to work across all localities, visiting sites on a regular basis to ensure service quality, consistency and oversight.
Main duties of the job
- Lead the delivery, development and continuous improvement of the medicines optimisation technician service within designated clinical areas.
- Support service users with medicines education and adherence in line with a recovery‑focused approach, including safe and timely discharge.
- Provide day‑to‑day line management, supervision and professional support to pharmacy technicians and assistants.
- Deliver and coordinate medicines management training for nursing, pharmacy and wider healthcare staff.
- Contribute to the induction, training and ongoing development of pharmacy staff.
- Work in partnership with senior pharmacy leadership team to deliver service improvement initiatives, manage defined projects or workstreams, and achieve agreed outcomes.
Working for our organisation
We offer a comprehensive range of benefits to support your wellbeing, development and career progression, including:
- NHS Pension Scheme
- Extensive in‑house and external training programmes
- Clear opportunities for career development and progression
- Annual leave starting at 27 days per year, increasing to 33 days with length of service (plus paid bank holidays)
- Staff physiotherapy service
- Access to NHS discounts and additional benefits
Our services are innovative, forward‑looking and digitally enabled, operating at the forefront of care and continuous improvement. We foster a strong professional culture with a clear focus on quality, safety and delivering the best possible outcomes for the people we serve.
We are a Trust with ambition. While we recognise the challenges within mental health services, we are committed to meaningful transformation and improvement. We are looking for values‑driven people who want to make a difference and contribute to shaping our future. You will be supported by strong professional networks and a compassionate, experienced leadership teams that genuinely cares about its people.
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Person specification
Qualifications
Essential criteria
- Registration as a Pharmacy Technician with GPhC
- Relevant postqualification education/training (e.g., Accuracy Checking Technician, Medicines Management, Leadership courses)
Desirable criteria
- Medicines Management/ Optimisation Technician Qualification
- Leadership Qualification (or willing to work towards)
Experience
Essential criteria
- Significant post qualification experience as a pharmacy technician, including in a clinical setting
- Experience supervising or managing staff and managing rotas
- Experience working within a multidisciplinary team
- Experience in delivering medicines management or optimisation services
Desirable criteria
- Experience of supporting training and education of others
Knowledge
Essential criteria
- Awareness of governance, risk management, and incident reporting procedures
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Dennis Liew
- Job title
- Head of Pharmacy - Clinical Services
- Email address
- [email protected]
- Telephone number
- 01603 421212
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