Job overview

As the Team Administrator, you will provide administrative, typing and data support to the Team as directed by the Clinical Team Leader of the ADHD Service, Clinical staff and Senior Admin staff.  

Main duties of the job

Main responsibilities

• Phoning Service Users on the wait list to book in their initial, review or follow up appointment. 
• Receiving calls from Service Users on the wait list requesting position on wait list, asking for advice regarding referral, some patients in distress due to wait times and then passing this onto duty clinician. Service users actively working with the team however requesting a call from clinician.
• Supporting in completing outcome letters. 
• Support in booking/rearranging patient appointments for clinicians in the team. 
• Sorting and distribution of incoming and outgoing mail.
• To receive and process information from the teams including typing, photocopying and faxing documents. 
• Support with distribution of letters to professionals referring individuals into our service. 
• Attending meetings as required and appropriate to the role.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.