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Job summary

Main area
Hear & Treat
Grade
Band 6
Contract
Permanent: Rota
Hours
  • Full time
  • Part time
37.5 hours per week (Rota)
Job ref
247-AOC-CLinAdv-0525
Employer
East of England Ambulance Service Trust
Employer type
NHS
Site
Norwich or Chelmsford EOC
Town
Norwich or Chelmsford EOC
Salary
£37,338 - £44,962 per annum + Incentives
Salary period
Yearly
Closing
30/06/2025 23:59

Employer heading

East of England Ambulance Service Trust logo

EOC Clinical Advisor (Validator)

Band 6

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more! 

Hear why our employees think it is such a great place to work:

-          Great employee benefits: https://www.eastamb.nhs.uk/join-the-team/working-for-us/employee-benefits

-          Our equality networks: https://www.eastamb.nhs.uk/about-us/equality-diversity-and-inclusion/our-equality-networks

-          Our vision & values: https://www.eastamb.nhs.uk/about-us/our-vision-and-value

Before you apply, please visit our how to apply page for full guidance: https://www.eastamb.nhs.uk/join-the-team/working-for-us/how-to-apply

#Careerforlife

Job overview

The Trust is looking to appoint Clinical Advisor EOC (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Chelmsford or Norwich.

We are looking for Paramedics, Nurses (Adult & Paediatric) 

We are looking for full or part time permanent staff, for our permanent relief or Core Rotas.

 

Main duties of the job

This role intercepts lower acuity and clinically appropriate 999 calls, providing advice and arrange for safe and appropriate care pathways for these patients. The over-riding aim is to appropriately and safely reduce 999 ambulance demand and A&E admissions. The candidate will be an integral part of the evolution and establishment of a Regional CAS that will develop a multi-disciplinary approach to 999 call interception as well as routine triage of non-emergency 999 calls. The successful applicant must hold an NMC nursing registration OR  HCPC registered paramedic.

Working for our organisation

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties. 

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests. 

Detailed job description and main responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn. 

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. 
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person specification

Knowledge & Experience

Essential criteria
  • Currently has Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in a clinical environment.
  • Experience in the field of A&E, Medical or Primary Care setting.
  • Previous experience of face to face or telephone triage

Able to handle distress

Essential criteria
  • Able to deal effectively with highly distressed callers.

Personal Skills

Essential criteria
  • High level of I.T and telephony dexterity.

Personal Aptitude

Essential criteria
  • Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
  • Experience of audit, evaluation and Clinical Governance

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerHappy to Talk Flexible WorkingArmed Forces CovenantDyslexia Friendly - Silver

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
James Browse
Job title
Clinical Workforce Managers
Email address
[email protected]
Telephone number
07519 702356
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