Job summary
- Main area
- Hear & Treat
- Grade
- Band 6
- Contract
- Permanent: Rota
- Hours
- Full time
- Part time
- Job ref
- 247-AOC-CLinAdv-0525
- Employer
- East of England Ambulance Service Trust
- Employer type
- NHS
- Site
- Norwich or Chelmsford EOC
- Town
- Norwich or Chelmsford EOC
- Salary
- £37,338 - £44,962 per annum + Incentives
- Salary period
- Yearly
- Closing
- 30/06/2025 23:59
Employer heading

EOC Clinical Advisor (Validator)
Band 6
EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
Hear why our employees think it is such a great place to work:
- Great employee benefits: https://www.eastamb.nhs.uk/join-the-team/working-for-us/employee-benefits
- Our equality networks: https://www.eastamb.nhs.uk/about-us/equality-diversity-and-inclusion/our-equality-networks
- Our vision & values: https://www.eastamb.nhs.uk/about-us/our-vision-and-value
Before you apply, please visit our how to apply page for full guidance: https://www.eastamb.nhs.uk/join-the-team/working-for-us/how-to-apply
#Careerforlife
Job overview
The Trust is looking to appoint Clinical Advisor EOC (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Chelmsford or Norwich.
We are looking for Paramedics, Nurses (Adult & Paediatric)
We are looking for full or part time permanent staff, for our permanent relief or Core Rotas.
Main duties of the job
This role intercepts lower acuity and clinically appropriate 999 calls, providing advice and arrange for safe and appropriate care pathways for these patients. The over-riding aim is to appropriately and safely reduce 999 ambulance demand and A&E admissions. The candidate will be an integral part of the evolution and establishment of a Regional CAS that will develop a multi-disciplinary approach to 999 call interception as well as routine triage of non-emergency 999 calls. The successful applicant must hold an NMC nursing registration OR HCPC registered paramedic.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Knowledge & Experience
Essential criteria
- Currently has Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in a clinical environment.
- Experience in the field of A&E, Medical or Primary Care setting.
- Previous experience of face to face or telephone triage
Able to handle distress
Essential criteria
- Able to deal effectively with highly distressed callers.
Personal Skills
Essential criteria
- High level of I.T and telephony dexterity.
Personal Aptitude
Essential criteria
- Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
- Experience of audit, evaluation and Clinical Governance
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- James Browse
- Job title
- Clinical Workforce Managers
- Email address
- [email protected]
- Telephone number
- 07519 702356
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