Job summary
- Main area
- Admin
- Grade
- Band 3
- Contract
- Fixed term: 6 months (6 months)
- Hours
- Full time
- Job share
- Job ref
- 246-ESU7180170
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Haymills House
- Town
- Stowmarket
- Salary
- £24,937 - £26,598 gross per annum (pro rata)
- Salary period
- Yearly
- Closing
- 02/08/2025 23:59
Employer heading

Management Support Administrator
Band 3
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
We have an exciting opportunity available for a full time Management Support Team Administrator on a 6 month contract. The role is to provide to our Clinical Team Managers and Clinical Teams administrative support within the Central Community Mental Health Teams.
You will need excellent organisational skills and the ability to prioritise workloads. You will need to demonstrate skills and experience in diary management, minute taking with working knowledge of Microsoft packages. Exceptional interpersonal and customer service skills with a dedication to confidentiality and service user experience are essential.
Main duties of the job
Provide accurate, prompt and efficient secretarial and administrative support to the management team which may include presentations / spreadsheets including reports. Answering telephone calls. This post will be required to cover reception on a Friday. Ideally this is an office based position.
Working for our organisation
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Benefits included with this role are:-
We can offer you the full range of NHS benefits and in addition:
- Flexible working hours
- Up to 307 hours holiday entitlement (subject to length of service)
- FREE physio service
- FREE Yoga and Pilates
- Cycle scheme tax-free bikes and accessories
- Support with revalidation
- Post graduate training opportunities
- We will pay for your initial DBS check (excluding the annual update service charge of £13)
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person specification
Essential
Essential criteria
- NVQ 2/3 Business Administration / Customer Services, or equivalent or willing to work towards.
Experience
Essential criteria
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level. Confident to answer telephone calls.
Desirable criteria
- Ability to co-ordinate and prioritise management diaries.
Skills
Essential criteria
- ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
Desirable criteria
- Knowledge of NHS policy / procedures and systems
Experience
Essential criteria
- Ability to work with senior members or staff across a large organisation.
Desirable criteria
- Working on own initiative with minimal supervision
Documents to download
Further details / informal visits contact
- Name
- Doreen Linge
- Job title
- Deputy Business Support Manager
- Email address
- [email protected]
- Telephone number
- 07876145252
- Additional information
List jobs with Norfolk and Suffolk NHS Foundation Trust in Administrative Services or all sectors