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Job summary

Main area
Admin
Grade
Band 3
Contract
Fixed term: 6 months (6 months)
Hours
  • Full time
  • Job share
37.5 hours per week
Job ref
246-ESU7180170
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Haymills House
Town
Stowmarket
Salary
£24,937 - £26,598 gross per annum (pro rata)
Salary period
Yearly
Closing
02/08/2025 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Management Support Administrator

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).

Job overview

We have an exciting opportunity available for a full time Management Support Team Administrator on a 6 month contract. The role is to provide to our Clinical Team Managers and Clinical Teams administrative support within the Central Community Mental Health Teams. 

You will need excellent organisational skills and the ability to prioritise workloads. You will need to demonstrate skills and experience in diary management, minute taking with working knowledge of Microsoft packages. Exceptional interpersonal and customer service skills with a dedication to confidentiality and service user experience are essential.

 

Main duties of the job

Provide accurate, prompt and efficient secretarial and administrative support to the management team which may include presentations / spreadsheets including reports. Answering telephone calls. This post will be required to cover reception on a Friday.  Ideally this is an office based position. 

 

Working for our organisation

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Benefits included with this role are:-

We can offer you the full range of NHS benefits and in addition:

  • Flexible working hours
  • Up to 307 hours holiday entitlement (subject to length of service)
  • FREE physio service
  • FREE Yoga and Pilates
  • Cycle scheme tax-free bikes and accessories
  • Support with revalidation
  • Post graduate training opportunities
  • We will pay for your initial DBS check (excluding the annual update service charge of £13)

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person specification

Essential

Essential criteria
  • NVQ 2/3 Business Administration / Customer Services, or equivalent or willing to work towards.

Experience

Essential criteria
  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level. Confident to answer telephone calls.
Desirable criteria
  • Ability to co-ordinate and prioritise management diaries.

Skills

Essential criteria
  • ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
Desirable criteria
  • Knowledge of NHS policy / procedures and systems

Experience

Essential criteria
  • Ability to work with senior members or staff across a large organisation.
Desirable criteria
  • Working on own initiative with minimal supervision

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Documents to download

Apply online now

Further details / informal visits contact

Name
Doreen Linge
Job title
Deputy Business Support Manager
Email address
[email protected]
Telephone number
07876145252
Additional information

 

 

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