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Job summary

Main area
Administrative
Grade
Band 4
Contract
9 months (This post is fixed term until 31st March 2026, however existing Trust employees are welcome to apply as a secondment providing they have agreement from their current line manager before they apply.)
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week
Job ref
426-918-25CR
Employer
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Employer type
NHS
Site
Queen Elizabeth Hospital Kings Lynn
Town
West Norfolk
Salary
£27,485 - £30,162 per annum, pro rata
Salary period
Yearly
Closing
05/09/2025 23:59

Employer heading

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust logo

Data Quality Officer EPR

Band 4

Job overview

We are moving towards a new Integrated Care standard, and our primary role will be to ensure our data is of the highest quality in preparation for the migration to a new Electronic Patient Record (EPR) system and that our staff are confident in their data entry responsibilities.

The Trust seeks a Band 4 Data Quality Officer to support the Data Quality team in improving the data quality to the highest standard. 

This post will play a key role in supporting the overall data quality function including administration, data input and monitoring to help maintain key national and local data quality standards.

Main duties of the job

  • Support the operational and business needs. This includes the introduction of new and developing services, new mandated datasets and information returns
  • Maintain data consistency and integrity across all Queen Elizabeth Hospital systems in order to meet internal and external reporting requirements
  • Data cleansing, eliminate/correct errors, remove duplicate records, ensure data is relevant and complete
  • Liaising with training colleagues on identified data quality issues to ensure training course are adapted to improve compliance and understanding, with accompanying user guides as required
  • Develop a good understanding of data quality issues and ensure systems are in place to identify potential issues early, report them and work to understand and resolve
  • Propose changes to improve existing systems in terms of quality, timeliness and reliability of data
  • Identify and Support staff in better data quality entry

Working for our organisation

There’s never been a more exciting time to join TeamQEH.  We’re working on a once in a generation opportunity to build a new state-of-the-art hospital  and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
 
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
 
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
 
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
 
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit.  We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome.  We love working here and think you will too.

Detailed job description and main responsibilities

For further details on this vacancy please see the attached job description and personal specification.

Secondment will be considered, please ensure you have sought your line managers permission first.

Person specification

Qualifications

Essential criteria
  • Diploma level qualification in Administrative related field (or equivalent level of experience)
  • English Language and Maths GCSE Standard
  • ECDL or equivalent experience e.g. advanced experience of a range of IT packages such as Microsoft Applications, Word, Excel and Outlook
  • Basic T-SQL skills
Desirable criteria
  • Basic Microsoft PowerBI skills
  • Intermediate T-SQL skills

Experience

Essential criteria
  • Experience of data handling including sourcing, collecting, and interrogating of information
  • Experience of interaction with all levels of staff
Desirable criteria
  • Experience of patient pathways from receipt of referral to first treatment
  • Previous NHS clerical/administration experience

Skills

Essential criteria
  • Knowledge and understanding of datasets and data standards
  • Ability to concentrate for long periods on complex data analysis
  • Ability to manage and prioritise own workload to avoid duplication of effort across the team and to achieve appropriate deadlines

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardDisability confident employerNHS Rainbow badgeStep into healthNational Preceptorship for Nursing Quality Mark 2024

Documents to download

Apply online now

Further details / informal visits contact

Name
Iain Young
Job title
Chief Operational Information Officer
Email address
[email protected]
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