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Job summary

Main area
Finance
Grade
Band 5
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
37.5 hours per week
Job ref
839-7405251-PG
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
Woodlands house, Norwich community hospital
Town
norwich
Salary
£31,049 - £37,796 pro rata per annum
Salary period
Yearly
Closing
03/09/2025 23:59
Interview date
18/09/2025

Employer heading

NHS

Charity Fundraising Officer

Band 5

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.

 Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.

 

Job overview

Norfolk Community Health & Care (NCH&C) NHS Charitable Fund supports the work of Norfolk Community Health and Care NHS Trust by funding projects that go above and beyond what the NHS can provide. From enhancing patient care to supporting staff wellbeing, our charity helps to make a real difference in the lives of local people.

We are growing our charity team and are looking for a motivated and enthusiastic individual to help us increase income, engage supporters, and develop innovative fundraising initiatives.

Main duties of the job

The Charity Fundraising Officer (CFO) will play a key role in delivering income growth through the development and implementation of fundraising initiatives, campaigns, and supporter engagement. 
This role will focus on both donor recruitment and stewardship, working across individual giving, community fundraising, and corporate partnerships to help achieve income targets and raise awareness of the charity’s work.


This is a hands-on role ideal for someone with initiative, creativity, and a passion for making a difference in their local community.

Working for our organisation

Find out more about working for our organisation here: 

https://heyzine.com/flip-book/2565ae62eb.html

Support Norfolk Community Health and Care NHS Trust | Donate and Volunteer | NCH&C

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

Detailed job description and main responsibilities

Key Responsibilities

General
1.    To work with the Charity Development and Project Manager to plan, deliver and evaluate fundraising campaigns and activities aligned with strategic objectives.
2.    Produce high quality reports for senior management including performance analysis and recommendations. 
3.    Develop and maintain strategic relationships with internal stakeholders including Trust staff, suppliers, media, local businesses and community leaders to maximise opportunities for partnership and fundraising. 
4.    Ensure compliance with all relevant Trust policies and communication team processes and protocols, and comment on processes as required during review.

Fundraising
5.    Project manage and lead on the planning, delivery and evaluation of key fundraising campaigns including our ‘Caring Together’ regular giving programme.
6.    Provide expert advice and tailored support to individuals, community groups, and staff fundraising for the charity ensuring excellent support experience.
7.    Lead on the stewardship of supporters and donors, ensuring excellent communication, donor recognition and thanking processes to foster long-term relationships.
8.    Lead on key fundraising events and initiatives, including third-party events and supporter-led initiatives. From concept and planning through to delivery and post-event evaluation. 
9.    Oversee procurement, management and maintenance of equipment and materials needed for fundraising activities, ensuring cost effectiveness and appropriate use.
10.    Manage the secure handling, reconciliation and banking of cash received from fundraising.
11.    Monitor and evaluate the effectiveness of fundraising activities, identifying trends, areas for improvement and opportunities for innovation and growth.
12.    Proactively research, approach and build partnerships with local businesses and organisations to secure sponsorship, donations and in-kind support. 
13.    Researching and writing application bids for small grants or charitable donations as appropriate, producing compelling cases for support. 

Supporter Engagement and Communications
14.    Develop and implement a communications plan to increase engagement and awareness through charity’s website content, social media platforms, email campaigns, and printed publications aligned with brand guidelines and fundraising objectives.
15.    Create and manage high-quality, engaging digital content, including multi-media and storytelling, to strengthen supporter relationships and drive fundraising.
16.    Design and implement supporter journeys that foster meaningful relationships, enhance donor loyalty and encourage sustained and repeated giving. 
17.    Produce a range of compelling fundraising and campaign materials, including impact reports, thank you packs and promotional literature.
18.    Champion the charity internally, working closely with NHS colleagues and teams to increase staff awareness, engagement and involvement.
19.    Support and where appropriate lead on media relations and PR activity in partnership with the Communications Team, including writing press releases and producing high-quality content delivery for external channels.

Administration and General Duties
20.    Maintain accurate records on the charity’s database, ensuring accurate, timely and GDPR compliant recording of supporter interactions, donations and communications.
21.    Ensure all fundraising activity complies with fundraising regulation, NHS Governance and the Code of Fundraising Practice.
22.    Actively contribute to team meetings, strategic planning and development sessions.
23.    Analyse and report on campaign and fundraising performance using data to make informed decisions and support continuous improvement.
24.    Undertake other duties expected in line with the role.
25.    Collaborate with colleagues across the Trust and community, contributing to a culture of innovation, inclusivity and continuous improvement.
26.    Contribute to the development of the charity’s fundraising strategy and annual income plans and impact measurement framework.
27.    Identify and propose new income generation opportunities in line with the charity’s goal and evolving community needs.
 

Person specification

Qualifications

Essential criteria
  • Degree or equivalent qualification
Desirable criteria
  • Fundraising qualification
  • 1 years experience in charity sector

Experience

Essential criteria
  • Experience of working with donors and fundraisers to generate income
  • Stewardship of supporters
  • Experience of planning, delivering and evaluating fundraising campaigns
  • Creation of new fundraising events
  • Writing grant applications to funders
Desirable criteria
  • Experience working in the NHS/public sector organisation
  • Producing content for social media and digital platforms

Skills

Essential criteria
  • Good organisational skills and ability to manage multiple tasks
  • Confident working independently and using initiative
  • Event Management
  • Understanding of fund-raising techniques.
  • Good IT skills with Office365 knowledge
Desirable criteria
  • Knowledge of the charity sector
  • Familiarity with CRM or supporter databases
  • Website content creation
  • Budget Management
  • Skills in using design software

Personal and People Development

Essential criteria
  • Sensitive and emphatic to support donor stewardship
  • Stakeholder engagement
  • Demonstrate a record of continuing professional development
Desirable criteria
  • The flexibility to manage competing priorities and the ability to work well as part of a team or under own initiative.

Communication

Essential criteria
  • Excellent writing skills including editing and copywriting
  • Digital and social media channels
  • Good interpersonal skills with the ability to communicate and work with staff from across the organisation.
  • Ability to liaise with a wide range of stakeholders
  • Excellent verbal skills including the ability to process highly complex information1
Desirable criteria
  • Office Administration experience
  • Ability to present ideas in a concise and professional manner

Personal Attributes/Behaviours

Essential criteria
  • Ability to work effectively as a team player
  • Confident working independently and using initiative
  • A commitment to the values of the NHS and charitable giving
Desirable criteria
  • Demonstrate understanding of, and commitment to, equal opportunities as an employee and as a provider of service to the public

Other

Essential criteria
  • Ability and willingness to work out of hours on occasion
  • Full UK driving licence
  • The ability to travel to all NCH&C locations and further afield as necessary
Desirable criteria
  • Understanding of NHS, ICS & NCH&C structures

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Carol Plunkett
Job title
Charity Development and Project Manager
Email address
[email protected]
Telephone number
07979 986 704
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