Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Community Inpatient Units
Grade
Band 2
Contract
Permanent
Hours
Part time - 22.5 hours per week (8:00am - 12:30pm, Monday - Friday)
Job ref
419-7333125-PSA-FH
Employer
York and Scarborough Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
St Monicas Hospital
Town
Easingwold
Salary
£24,465 pro rata
Salary period
Yearly
Closing
24/07/2025 23:59

Employer heading

York and Scarborough Teaching Hospitals NHS Foundation Trust logo

Patient Services Assistant

Band 2

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

  •  We are KIND
  •  We are OPEN
  •  We pursue EXCELLENCE

We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

 

People for Patients. Our People, our Patients, our Priority

Job overview

At St Monica's we provide high standards of rehabilitation, palliative, general nursing, medical and day care, including physiotherapy and occupational therapy to patients who are registered with local GP surgeries.

As a member of our small but effective multi-disciplinary team, and with the support of a highly experienced Senior Nursing Team, you will join an established team and support them in providing efficient and effective delivery of high quality care to ensure a positive patient experience.

The post requires staff with focus, enthusiasm, drive and commitment, and an ability to work closely with different members of the Multi-disciplinary team to assist with the smooth running of the ward to aid effective patient care. 

In this role you will carry out  non-nursing duties as delegated by other members of the team; using your own initiative within the level of competence expected for the role. This will include things such as delivering drink rounds/ assisting to deliver meals/ making of beds and the general cleaning and tidying of the ward on a daily basis. 

We are seeking dynamic individuals who are passionate about providing an effective service. You will be able to communicate at all levels to help drive our service forward and maintain high standards.

Main duties of the job

Main duties of the job include:

Assisting other members of the team to deliver both drinks and meals to the patients. 

Making of beds and packing away laundry deliveries. 

Organising and packing away of weekly stores order. 

General tidying and cleaning around the unit. 

Assisting other members of the team to communicate with patients and delegate information accordingly. 

Assisting other members of the team to provide a person centred, smooth running service to the patients and family members at all times. 

Working for our organisation

Our benefits

We offer a range of benefits to support our staff including:

·       Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

·       27 days holiday rising to 33 days (depending on NHS Trust service)

·       A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully.  If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

·       A variety of different types of paid and unpaid leave covering emergency and planned leave

·       Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

·       NHS Car Lease scheme and Cycle to Work scheme

·       An extensive range of learning and development opportunities

·       Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person specification

Qualifications

Essential criteria
  • Good basic education – reading and writing plus basic numeric skills
Desirable criteria
  • Basic understanding of infection control

Experience & Knowledge Required

Essential criteria
  • Ability to work well in a team
  • Able to work alone and with others as part of a team using initiative
  • Effective oral and written communication skills
  • Basic IT skills
Desirable criteria
  • Previous NHS experience

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNational Preceptorship for Nursing Quality Mark

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jade Barnes
Job title
Ward Manager
Email address
[email protected]
Telephone number
01904724825
Apply online nowAlert me to similar vacancies