Job summary
- Main area
- Admin Services - Ophthalmology
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 12 months (Maternity Cover for 12 months)
- Hours
- Part time - 29 hours per week (Contract to start September 2025)
- Job ref
- 421-PSC-3128R
- Employer
- Harrogate and District NHS Foundation Trust
- Employer type
- NHS
- Site
- Harrogate District Hospital
- Town
- Harrogate
- Salary
- £24,625 - £25,674 Per Annum Pro Rata
- Salary period
- Yearly
- Closing
- 06/07/2025 23:59
Employer heading
Medical Secretary - Ophthalmology
NHS AfC: Band 3
Job overview
***Please note, the contract is due to start in September 2025***
An exciting opportunity has arisen to join the Ophthalmology department.
The post-holder will support the provision of an efficient and comprehensive secretarial support service to the consultants, specialist nurses and other medical staff, prioritising work to ensure deadlines are met. To maintain a high standard secretarial service to meet the needs of the clinical team within the Directorate, ensuring successful organisation of workload using time management, whilst remaining calm when responding to changing priorities.
The post-holder must observe and work within the Trust’s Confidentiality Policy at all times.
Main duties of the job
ORGANISATION
- Ensure the smooth running of the office including the assessment of priorities and the initiation of preparatory action.
- Ensure the results of tests and investigations for patients are received; shown to medical staff and all relevant ongoing arrangements are carried out.
- To arrange and service meetings as required.
- Following guidance work within defined national and local targets e.g. 18 weeks and cancer target and monitor on a regular basis, identifying potential breaches.
- Ensuring MDT follow up actions are completed within a timely manner.
- To provide cover for secretarial colleagues during periods of annual leave and absence within contracted hours.
- To provide cover for the Audio Typist/Admin Support during periods of absence to meet the needs of and ensure continuity of service within the office.
- Under the direction of the Business Support Officer implement procedural changes to working systems/processes.
- Assists in the co-ordination of outpatient clinics and/or theatre lists, booked/planned admissions applicable to speciality, liaising with the Admissions Office ensuring efficient utilisation of theatre time/bed capacity. Being responsive to changing circumstances
- Completion of a monthly stationary order for the department
Working for our organisation
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification. If you have any questions, please contact Charlotte Donnelly.
Person specification
Qualifications
Essential criteria
- Knowledge of Microsoft Office packages e.g. Word, PowerPoint, Excel and other IT skills acquired through training and practical experience including internet/web skills
- A good standard of general education to GCSE level (including English Language at Grade C or above) or equivalent
Desirable criteria
- Medical Secretaries Diploma or equivalent
- ECDL
- NVQ 2 Business Admin
Experience
Essential criteria
- Typing and secretarial experience
- Touch typing skills
- Experience working in an administration environment
Desirable criteria
- Medical secretarial support
- NHS Experience
- Audio typing experience
Knowledge
Essential criteria
- Computer literate
- Ability to maintain confidentiality at all times
- Commitment to Continuing Professional Development
Desirable criteria
- Knowledge of 18 weeks and CWT’s
Skills and Aptitudes
Essential criteria
- Excellent verbal and written communication skills
- Able to prioritise
- High standard of grammar and spelling
- Ability to work calmly, confidently and efficiently under pressure and to meet deadlines
- Well organised
- Good time management and attendance
- Patient focused
- Shows initiative
- Highly motivated
- Able to communicate sensitively and tactfully with patients and carers
- Friendly and professional telephone manner
- Flexible and open to change
- Able to follow Trust policies and procedures
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Donnelly
- Job title
- Business Support Officer
- Email address
- [email protected]
- Telephone number
- 01423 557708
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