Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: Working 8am-4pm, Monday to Friday
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 421-LTUCC-3781R
- Employer
- Harrogate and District NHS Foundation Trust
- Employer type
- NHS
- Site
- Oakdale Ward
- Town
- Harrogate
- Salary
- £25,272 per annum pro rata
- Salary period
- Yearly
- Closing
- 27/04/2026 23:59
Employer heading
Ward Clerk - Oakdale Ward
NHS AfC: Band 2
Job overview
Are you organised, proactive and thrive when working in a busy environment? If so, this role is for you! We are looking for a hard working individual to join our team on Oakdale Ward in the role of Ward Clerk.
Oakdale Ward is a 30 bedded ward which provides care for patients with Endocrine, General Medical, Oncology, Haematology and Respiratory needs.
The successful candidate will need excellent communication skills and be able to prioritise your own workload which can vary regularly throughout a busy day.
We are willing to hear from anyone who has administration skills, is happy and able to work primarily on a computer and can display our Trust values in their day to day work.
This post is for 37.5 hours per week, working Monday to Friday.
Main duties of the job
The role of the Ward Clerk is extremely varied. Some of the key tasks include:
- Being the first point of contact for patients, relatives and staff both face to face and on the telephone.
- Supporting the clinical teams with admin duties to allow them to provide hands on patients care.
- Updating and maintaining electronic inpatient records.
- Booking follow up appointments for patients after discharge.
- Be able to provide an efficient and effective administration service to the entire ward.
Working for our organisation
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Detailed job description and main responsibilities
Please see the attached job description for more information on the role. If you have any questions regarding the role, please contact us.
Person specification
Essential and desirable
Essential criteria
- 3 GCSE’s or equivalent including English at Grade C or above
- Evidence of continuing development.
- Previous clerical / administration experience
- Working with the general public.
- Excellent verbal and written communication skills
Desirable criteria
- Experience with IT System (PCS, WebV, Excel, Prism, Oracle, NHS Supply Chain)
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emma Oxtoby
- Job title
- Quality Assurance Lead
- Email address
- [email protected]
- Telephone number
- 01423 557706
- Additional information
Arti Sivanandarajah - Ward Manager - 01423 553925
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