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Job summary

Main area
Administrative and Clerical
Grade
3
Contract
Permanent: weekend and bank holidays (except Dec 25th)
Hours
Full time - 37.5 hours per week (Weekend working will be virtually from postholder's own home. Option to be in office base at weekend is available)
Job ref
421-LTUC-1104A
Employer
Harrogate and District NHS Foundation Trust
Employer type
NHS
Site
Harrogate District Hospital
Town
Harrogate
Salary
£22,816 - £24,336 per annum pro rata
Salary period
Yearly
Closing
Today at 23:59
Interview date
24/05/2024

Employer heading

Harrogate and District NHS Foundation Trust logo

End of Life Coordinator

3

Harrogate and District NHS Foundation Trust cares for the population in Harrogate and the local area as well as across North Yorkshire and Leeds. We also provide children’s services in the North East in County Durham, Darlington, Middlesbrough, Stockton-on-Tees, Gateshead and Sunderland.

Harrogate and District NHS Foundation Trust is one of only two trusts in Yorkshire and Humber to be awarded HSJ’s Top 100 Best Places to Work. We believe that You Matter Most, and this is reflected in what we value: Kindness, Integrity, Teamwork and Equality.  So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.

Job overview

An exciting opportunity has arisen to work with the End of Life Coordination team at HDFT.  

The end of life coordination team  works to deliver effective integrated multidisciplinary based end of life administrative service which supports the efficient working of the Palliative Care Team (community and hospital) and coordinates care for patients aged 18+ years requiring domiciliary end of life care and assessment of their changing condition and / or disease progression.

Main duties of the job

To receive referrals and provide a single point of contact for specialist palliative care service and end of life care for HDFT.

To ensure co-ordination and communication of end of life care, access to specialist palliative advice and support ensuring key services and processes are in place, care packages and equipment are sourced and end of life care needs are regularly reviewed by clinical colleagues.

To comprehensively provide first point of access via a variety of methods (e.g. telephone, email, electronic patient systems) for patients, families and professionals for the Palliative Care Team and any support any associated administrative requirements contributing to the provision of a high quality and timely service to patients and their families.

To liaise with relevant care providers and redeploy resources as appropriate

To end the episode of care either by onward referral or discharge with appropriate notification and cancellation of equipment and care packages.

The service operates within the hours of 8.30 – 4.30  7 days a week.

Working for our organisation

This role provides a great insight into the NHS and requires excellent inter-personal skills when communicating with patients and members of staff at all levels within the Trust.

Values lie at the heart of who we are, what we do and the culture we want to establish, having a direct impact upon both colleagues and the public we service. Our values are Kindness, Integrity, Teamwork and Equality.

Candidates new to the NHS will receive 27 days holiday, plus bank holidays and a number of benefits such as NHS pension, discount at selected shops and restaurants and opportunities for promotion across the Trust.

Detailed job description and main responsibilities

For further information, please see attached job description and person specification or contact Charlotte Rock via email [email protected].

 

Person specification

Education

Essential criteria
  • NVQ level 2 or similar
  • GCSE in Maths and English grade C or higher
Desirable criteria
  • Evidence of IT literacy

Experience

Essential criteria
  • Experience and knowledge in the use of Microsoft Office including Word and Excel
  • Experience of working in an administrative role using IT packages and dealing with teams and members of the public
Desirable criteria
  • Experience in working within the health or social care sector
  • Experience of working within a relevant clinical setting with patients who have complex palliative care needs/ end of life needs
  • Experience within the NHS or similar environment (e.g. Dept of Health or other public service)

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoMenopause Friendly EmployerAge positiveHSJ Best places to workMindful employer.  Being positive about mental health.Disability confident employerNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Charlotte Rock
Job title
Macmillan Lead Nurse
Email address
[email protected]
Telephone number
01423 553464
Additional information

Informal visits are actively encouraged

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