Job summary
Employer heading
End of Life Coordinator
3
Harrogate and District NHS Foundation Trust cares for the population in Harrogate and the local area as well as across North Yorkshire and Leeds. We also provide children’s services in the North East in County Durham, Darlington, Middlesbrough, Stockton-on-Tees, Gateshead and Sunderland.
Harrogate and District NHS Foundation Trust is one of only two trusts in Yorkshire and Humber to be awarded HSJ’s Top 100 Best Places to Work. We believe that You Matter Most, and this is reflected in what we value: Kindness, Integrity, Teamwork and Equality. So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.
Job overview
An exciting opportunity has arisen to work with the End of Life Coordination team at HDFT.
The end of life coordination team works to deliver effective integrated multidisciplinary based end of life administrative service which supports the efficient working of the Palliative Care Team (community and hospital) and coordinates care for patients aged 18+ years requiring domiciliary end of life care and assessment of their changing condition and / or disease progression.
Main duties of the job
To receive referrals and provide a single point of contact for specialist palliative care service and end of life care for HDFT.
To ensure co-ordination and communication of end of life care, access to specialist palliative advice and support ensuring key services and processes are in place, care packages and equipment are sourced and end of life care needs are regularly reviewed by clinical colleagues.
To comprehensively provide first point of access via a variety of methods (e.g. telephone, email, electronic patient systems) for patients, families and professionals for the Palliative Care Team and any support any associated administrative requirements contributing to the provision of a high quality and timely service to patients and their families.
To liaise with relevant care providers and redeploy resources as appropriate
To end the episode of care either by onward referral or discharge with appropriate notification and cancellation of equipment and care packages.
The service operates within the hours of 8.30 – 4.30 7 days a week.
Working for our organisation
This role provides a great insight into the NHS and requires excellent inter-personal skills when communicating with patients and members of staff at all levels within the Trust.
Values lie at the heart of who we are, what we do and the culture we want to establish, having a direct impact upon both colleagues and the public we service. Our values are Kindness, Integrity, Teamwork and Equality.
Candidates new to the NHS will receive 27 days holiday, plus bank holidays and a number of benefits such as NHS pension, discount at selected shops and restaurants and opportunities for promotion across the Trust.
Detailed job description and main responsibilities
For further information, please see attached job description and person specification or contact Charlotte Rock via email [email protected].
Person specification
Education
Essential criteria
- NVQ level 2 or similar
- GCSE in Maths and English grade C or higher
Desirable criteria
- Evidence of IT literacy
Experience
Essential criteria
- Experience and knowledge in the use of Microsoft Office including Word and Excel
- Experience of working in an administrative role using IT packages and dealing with teams and members of the public
Desirable criteria
- Experience in working within the health or social care sector
- Experience of working within a relevant clinical setting with patients who have complex palliative care needs/ end of life needs
- Experience within the NHS or similar environment (e.g. Dept of Health or other public service)
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Rock
- Job title
- Macmillan Lead Nurse
- Email address
- [email protected]
- Telephone number
- 01423 553464
- Additional information
Informal visits are actively encouraged
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