Job summary
- Main area
- Audiology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 421-PSC-3738C
- Employer
- Harrogate and District NHS Foundation Trust
- Employer type
- NHS
- Site
- Harrogate Hospital
- Town
- Harrogate
- Salary
- £24,937 - £26,598 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 07/04/2026 23:59
Employer heading
Patient Pathway Coordinator
NHS AfC: Band 3
Job overview
Are you looking for a new challenge working with a supportive and inclusive team where you can make a difference for our patients? If so, this role may be a perfect opportunity for you.
We are looking for a Patient Pathway Coordinator who can help us deliver an efficient, high quality outpatient service within the Audiology Team.
Main duties of the job
The post requires an efficient, caring and proactive individual with an appreciation and understanding of the confidential nature of the work.
Applicants should be able to demonstrate accuracy and attention to detail, be excellent communicators with good telephone skills and have the ability to meet deadlines on a daily basis whilst maintaining a positive approach, and providing a quality service that supports our patient care.
Working for our organisation
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!
We offer colleagues:
- A supportive culture so colleagues can bring their whole selves to work.
- Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
- Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note:
- Due to high levels of interest, posts may close early if we reach a sufficient number of applications
- Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
- Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
- All job offers are subject to satisfactory pre-employment checks.
Detailed job description and main responsibilities
For further details, please see the attached Job Description and Person Specification. If you have any questions, please contact Holly Thompson on Email: [email protected]
Person specification
Qualifications
Essential criteria
- • A good standard of general education to GCSE level (5 GCSE grade A*-C) or equivalent
Experience
Essential criteria
- Previous experience of booking outpatient appointments
- NHS Experience
Desirable criteria
- Previous experience working in an outpatients booking team
Skills and Aptitudes
Essential criteria
- Good Communication Skills
- Ability to liaise with staff at all levels
Other requirements
Essential criteria
- Good Team Worker
- Ability to follow Trust Policies and Procedures
- Displays self confidence and innovation
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Holly Thompson
- Job title
- Business Support Officer
- Email address
- [email protected]
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