Job summary
- Main area
- Clinical Support Worker - Paediatric Outpatients
- Grade
- NHS AfC: Band 2 progressing to band 3
- Contract
- Fixed term: 6 months (Maternity leave cover)
- Hours
- Part time
- Flexible working
- Job ref
- 421-PSC-3334A
- Employer
- Harrogate and District NHS Foundation Trust
- Employer type
- NHS
- Site
- Harrogate District Hospital
- Town
- Harrogate
- Salary
- £24,465 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 07/10/2025 23:59
- Interview date
- 13/10/2025
Employer heading

Care Support Worker
NHS AfC: Band 2 progressing to band 3
Job overview
Care Support Worker
An exciting opportunity has arisen for a Senior Care Support Worker to join our Paediatric Outpatient Team. The post holder will work as part of the Paediatric Services team delivering a high standard of direct patient care within the Paediatric Outpatients Department both on and off site.
You will work under the direction of the Paediatric Nurse Specialists and Paediatric Service Manager, utilising your own skills and knowledge.
You will be expected to work within a team carrying out interchangeable and varied duties dependent on the service needs that day. You may be required to work a flexible shift pattern.
There is the opportunity to progress from band 2 to band 3 once the correct training is completed. This include venepuncture and skin prick testing.
Main duties of the job
- Meet and greet children, young people and their parents / carers arriving for clinic and perform diagnostic tests as required such as urine testing, BP, height and weight measurement
- Ensure that patient’s notes are checked prior to clinic and that pre-clinic tests are requested and the appropriate results are available in the patient’s notes (or on the ICE system).Ensure that equipment is clean, in working order and patient safety is maintained at all times. Maintain a working knowledge of incident reporting and emergency procedures
- Chaperone patients undergoing examinations and provide assistance to the medical team and nursing team as required
- Maintain consulting rooms by stocking up equipment and documentation as required. Ensure that all patient information is kept up to date reporting any queries to senior staf
- Work under the instruction of a Registered Nurse or clinician and when assessed competent perform area specific duties following local and national guidelines
Working for our organisation
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!
We offer colleagues:
- A supportive culture so colleagues can bring their whole selves to work.
- Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
- Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note:
- Due to high levels of interest, posts may close early if we reach a sufficient number of applications
- Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
- Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
Detailed job description and main responsibilities
For further details, please see the attached Job Description and Person Specification or contact Leanne Likaj via email [email protected].
Person specification
Qualifications/Skills/Knowledge
Essential criteria
- 5 GCSE's Grade C or above, including Math's and English
- NVQ Level 3 or relevant experience
- Calm and confident under pressure, able to communicate sensitively and tactfully with patients, carers and staff
- Excellent verbal and written communication skills. Evidence of paediatric knowledge.
Desirable criteria
- Experience of working in the Paediatric setting
- Awareness of current NHS issues
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Leanne Likaj
- Job title
- Associate Director of Midwifery and Paediatrics
- Email address
- [email protected]
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