Job summary
Employer heading
Community Administrator
NHS AfC: Band 3
Harrogate and District NHS Foundation Trust cares for the population in Harrogate and the local area as well as across North Yorkshire and Leeds. We also provide children’s services in the North East in County Durham, Darlington, Middlesbrough, Stockton-on-Tees, Gateshead and Sunderland.
Harrogate and District NHS Foundation Trust is one of only two trusts in Yorkshire and Humber to be awarded HSJ’s Top 100 Best Places to Work. We believe that You Matter Most, and this is reflected in what we value: Kindness, Integrity, Teamwork and Equality. So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.
Job overview
An exciting opportunity has arisen for a full or part-time Administrator to support our Adult Community Services Teams.
Adult Community Services is a department providing specialist health services for Adults over the age of 18 with healthcare needs that are delivered in their normal place of residence.
The service comprises of an administration team, District Nursing, Occupational Therapy, Physiotherapy and other specialist nursing teams.
Main duties of the job
- To provide a range of administrative and clerical duties to ensure the smooth running
of Adult Community Services Clinical Teams.
- To provide an efficient and reliable appointment service for the patients referred to
Adult Community Services Clinical Teams.
- To undertake typing, both managerial and patient centred, including discharge letters,
correspondence, minutes and reports.
- To work at the Single Point of Access to receive, monitor, collate and dispatch all
referrals on a timely basis to the appropriate community teams effectively
- To receive referrals and provide a single point of contact for community end of life
services, GPs, acute trust colleagues, patients and families and service providers
across Harrogate and Rural District.
- To operate within the hours of 8-6 including Bank Holidays.
- To be able to travel between community bases to support the wider Adult Community
Service Teams.
Working for our organisation
At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Detailed job description and main responsibilities
For further information on the duties and responsibilities of this position please see the Job Description & Person Specification document attached.
If you have any questions regarding the role please contact Linda Middleton on [email protected]
Person specification
Qualifications
Essential criteria
- Full UK Driving Licence
- Maths & English GCSE grade C or equivelant
- NVQ level 2/3 in administration or equivalent experience
- Experience using Microsoft Office and Excel
Desirable criteria
- Customer Relations Experience
- Experience of working in Health and Social Care
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Linda Middleton
- Job title
- Admin Team Lead
- Email address
- [email protected]
- Telephone number
- 07880658665
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