Job overview

We are seeking a compassionate and organised individual to join our Haematology Nursing team as a Cancer Care Coordinator. In this vital role, you will support patients throughout their cancer journey, acting as a key point of contact for patients, carers, and healthcare professionals. You will help ensure timely access to care, information, and support, contributing to a seamless and personalised care and support.

Main duties of the job

• Coordinate care for patients on a cancer pathway under the supervision of Clinical Nurse Specialists.
• Telephone triage 
• Act as a liaison between patients, families, and multidisciplinary teams.
• Triage patient enquiries and escalate concerns appropriately.
• Support personalised care planning through holistic needs assessments
• Maintain accurate patient records and assist with clinical administration.
• Promote patient self-management and signpost to appropriate services.
• Contribute to service improvement, audits, and patient feedback initiatives and education .
• Work collaboratively within a dynamic team to enhance patient outcomes and experiences
• Communicate sensitively handling telephone enquiries from patients and their families. 

You will need to have a professional manner, excellent communication skills and an empathetic nature. Attention to detail, interpersonal skills and an adaptable approach to work are essential as are literacy and IT skills.

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. 

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you! 

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service. 

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application. 
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.  
• All job offers are subject to satisfactory pre-employment checks.