Job summary
- Main area
- Management Team - Planned and Surgical Care
- Grade
- NHS AfC: Band 5
- Contract
- 2 x Permanent Posts and 1 x Fixed Term Post (9 months)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 421-PSC-3078R
- Employer
- Harrogate and District NHS Foundation Trust
- Employer type
- NHS
- Site
- Harrogate Hospital
- Town
- Harrogate
- Salary
- £29,970 - £36,483 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 16/06/2025 23:59
Employer heading

Business Support Officer for Planned and Surgical Care
NHS AfC: Band 5
Job overview
Two Permanent and One Fixed Term (9 months) positions available.
We are excited to offer the opportunity for several new Business Support Officers to join the Planned and Surgical Care Directorate at Harrogate and District NHS Foundation Trust (HDFT).
These roles will support different care groups across the directorate, providing high-quality administrative and business support to ensure smooth and effective service delivery.
Main duties of the job
Each post will have a slightly different focus, offering a varied and rewarding experience. As part of the role, you will also be responsible for the line management of designated administrative teams, supporting staff development and maintaining high standards of performance.
We're looking for organised, proactive individuals with strong leadership and communication skills, and a keen eye for detail. Join us and play a vital role in supporting patient care behind the scenes.
Working for our organisation
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!
We offer colleagues:
- A supportive culture so colleagues can bring their whole selves to work.
- Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
- Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note:
- Due to high levels of interest, posts may close early if we reach a sufficient number of applications
- Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
- Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
Detailed job description and main responsibilities
Please see the attached job description for more information about the role.
If you have any questions, please contact us to discuss.
Person specification
Qualifications
Essential criteria
- Degree-level qualification or relevant experience.
- IT Literate to include Microsoft Office
Desirable criteria
- Supervisory or management qualification
Experience and Knowledge
Essential criteria
- Managing self and teams to meet deadlines and changing priorities
- Experience of managing performance and access targets
- Experience of managing patient pathways and waiting lists
Desirable criteria
- Experience of office management
- Project or financial management
- Previous relevant NHS experience in supervisory position
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Olivia Allen
- Job title
- Service Manager
- Email address
- [email protected]
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