Job overview

**Internal Applicants Only**

This is a newly created post within the Planned, Surgical and Children's Care Directorate. The post holder will lead and influence the improvement of administrative and operational processes across services within the Directorate by driving the development, embedding and optimisation of efficient ways of working. Working closely with Service Managers, General Managers and other key stakeholders, the post holder will lead service improvement, promote consistency of practice and support delivery against key performance objectives.

The role requires a high level of autonomy, with the ability to work independently while demonstrating initiative, sound judgement and personal accountability in managing competing priorities, workloads and deadlines. The post holder will lead by example, fostering a culture of continuous improvement, championing best practice and working collaboratively with colleagues to identify opportunities to enhance administrative processes, improve efficiency and support the delivery of high-quality services.

Main duties of the job

A strong understanding of operational performance, service delivery and the vital role of effective administrative support in delivering high-quality patient care is essential. The post holder will work closely with operational and clinical colleagues to monitor performance, support the effective day-to-day running of services, respond to operational challenges and contribute to the achievement of Directorate objectives. The role requires the ability to analyse information, prioritise workload effectively and support the delivery of safe, efficient and responsive services.

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. 

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you! 

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service. 

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application. 
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.  
• All job offers are subject to satisfactory pre-employment checks.