Job summary
- Main area
- AHP Surgery
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Monday to Friday between 8am - 5pm (working pattern to be agreed on appointment))
- Job ref
- 419-7257063-GTA-SY
- Employer
- York and Scarborough Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- York Hospital
- Town
- York
- Salary
- £24,937 - £26,598 pro rata
- Salary period
- Yearly
- Closing
- 10/07/2025 23:59
Employer heading

AHP Senior Support Worker
Band 3
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
We are recruiting for an AHP Senior Support Worker in the Surgical Therapy Team at York Hospital. The successful candidate will work alongside Occupational and Physiotherapists across the surgical wards. You will deliver quality therapy interventions to support our patients in their recovery from surgery.
We are looking for someone who enjoys working in a dynamic environment and is able to adapt to changing demands. The role is predominantly patient facing with a mix of physical and administrative duties. Candidates will need to adapt their communication style to positively engage patients and work with a variety of health professionals to provide safe, quality care.
We are a welcoming team offering access to a leadership team, training, supervision and appraisal opportunities to support your development in role. Previous experience of working in a public facing role in health care is desired but we welcome applications from interested candidates with transferable skills.
We welcome you to get in contact and learn more about the role.
Main duties of the job
The role involves working with patients on the surgical wards in a range of different clinical specialities. You will be required to assist our Physiotherapists and Occupational Therapists with physical rehabilitation, general patient care and facilitate the smooth running of the department.
We are looking for someone who is keen to learn, enthusiastic and committed to delivering quality care on the wards. You will be responsible for ensuring IT based administrative tasks are completed on a daily basis, and manage the provision of therapeutic equipment as required.
You will need to demonstrate excellent communication and organisational skills and a caring approach in your everyday work. The role will involve at times taking responsibility for your own caseload and working alone.
You will be expected to continually learn and develop through sustained adherence to supervision and training requirements.
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
-
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
-
27 days holiday rising to 33 days (depending on NHS Trust service)
-
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
-
A variety of different types of paid and unpaid leave covering emergency and planned leave
-
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
-
NHS Car Lease scheme and Cycle to Work scheme
-
An extensive range of learning and development opportunities
-
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Education
Essential criteria
- • A levels ( 3) or Level 3 national certificate or Level 3 diploma or Senior Healthcare support worker apprenticeship or Mathematics and English to Level 2: Functional Skills/GCSE Grade C
- • Proactively undertakes relevant specialist or departmental training in order to achieve required knowledge and competency for role.
Desirable criteria
- • Evidence of transferable workplace training and competencies
Experience and Knowledge
Essential criteria
- • Practical knowledge of role, including good understanding of role applied for
- • Practical awareness of issues affecting safety and risk
- • Experience of managing allocated tasks independently within own competency and taking responsibility for decision making
Desirable criteria
- • Awareness of needs of vulnerable groups including dementia, learning disabilities and others with protected characteristics
- • Able to work with clients who may have challenging behaviours and limited communication.
Skills and attributes
Essential criteria
- • Ability to use a range of communication, negotiation and motivation skills using a variety of formats including verbal, written and virtual
- • Competent IT skills and the ability to use digital platforms and maintain business related information
- • Ability to problem solve, prioritise and escalate work related issues
- • Ability to understand delegation, scope of role and to take responsibility for given caseload.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jo Whitmore
- Job title
- AHP Team Manager
- Email address
- [email protected]
- Telephone number
- 07855147739
- Additional information
Contact name: Henri Toone-Watkiss
Contact job title: Physiotherapy Clinical Lead
Contact email address: [email protected]
List jobs with York and Scarborough Teaching Hospitals NHS Foundation Trust in Allied Health Professions or all sectors