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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Part time hours can be considered.)
Job ref
419-6227711-AMS-M
Employer
York and Scarborough Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
York Hospital
Town
York
Salary
£22,816 - £24,336 per annum / pro rata
Salary period
Yearly
Closing
02/05/2024 23:59

Employer heading

York and Scarborough Teaching Hospitals NHS Foundation Trust logo

Assistant Medical Secretary / Administrator

Band 3

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

  •  We are KIND
  •  We are OPEN
  •  We pursue EXCELLENCE

We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

Did you know that we offer a generous relocation package (if you accept a minimum 12 month contract) – please read the attached document for more details. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

 

People for Patients. Our People, our Patients, our Priority

Job overview

A fantastic opportunity has arisen for the post of Assistant Medical Secretary / Administrator, based in the Gastroenterology Department at York Hospital.

We are seeking a highly motivated, enthusiastic, and flexible individual, who can work effectively using their own initiative, as well as being part of this superb Administrative Team. 

This job is advertised as full time, however we are open to discussion regarding hours for this post. 

Main duties of the job

The successful candidate will provide support to the Medical Secretaries and their Consultant Teams, and be a proficient Audio Typist with the ability to transcribe complex audio tapes and digital dictation, which will include complicated medical terminology.  

Excellent administration/secretarial skills and audio-typing experience are necessary, as well as a good understanding of customer relations. You will regularly be required to deal with queries from patients, consultants and GPs and use electronic work lists to actively monitor patient pathways together with general administrative tasks.

The successful candidate will be required to work well under pressure, with the ability to prioritise the demands of a busy office and manage their time and workload efficiently and effectively.  They will also be required to work unsupervised and communicate with consultants on a regular basis. 

The successful candidate will possess GCSE English Language grade C or above (or equivalent) and a relevant typing qualification of RSA II standard (or demonstrable keyboard skills), as well as previous clerical/administrative experience, preferably in a healthcare setting.

Working for our organisation

Our benefits

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: [email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Person specification

Knowledge, Training & Experience

Essential criteria
  • Educated to GCSE Level or equivalent. Maths and English at C or above – or equivalent qualification/demonstrable experience.
  • Previous Secretarial/Administrative experience
  • Advance word processing and Computer literacy skills
Desirable criteria
  • Previous Office/Administrative experience
  • Knowledge of office applications and procedures
  • Experience of dealing with confidential information

Skills

Essential criteria
  • Able to organise and prioritise own workload
  • Possess a range of communication skills
  • Able to function effectively as part of a Team
Desirable criteria
  • Ability to work on own initiative and be proactive
  • Supervisory skills

Employer certification / accreditation badges

Good Business CharterVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNational Preceptorship for Nursing Quality Mark

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lucy Kendrew
Job title
Operational Manager Gastro and Hepatology
Email address
[email protected]
Telephone number
01904 721838
Additional information

Contact name:  Debbie Thomas

Contact job title:  Assistant Medical Secretary 

Contact telephone number: 01904 725438

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