Job summary
- Main area
- Administrative and Clerical
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 419-7331390-AC-SY
- Employer
- York and Scarborough Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- York Hospital
- Town
- York
- Salary
- £27,485 - £30,162 pro rata
- Salary period
- Yearly
- Closing
- 03/08/2025 23:59
Employer heading
Administrative Co-ordinator
Band 4
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
An exciting opportunity has arisen for a motivated, enthusiastic and reliable individual to join the Pain Management Team at York Teaching Hospital.
We are looking for someone to undertake the role of Administrative Co-ordinator on a permanent basis. This is an ideal opportunity for the successful candidate to gain experience or further their knowledge in a Band 4 supervisory role amongst a supportive team and management structure.
Exceptional secretarial / administrative skills are essential and previous experience in an NHS outpatient role would be an advantage.
The successful candidate will be required to work well under pressure and demonstrate the ability to prioritise the demands of a busy service and manage their time and workload effectively workloads with a flexible, patient-centred approach.
Main duties of the job
The post will provide a varied and interesting workload including but not limited to these key areas:
- To take a lead role in managing the clinics for our Pain Management outpatient appointments, in accordance with Government Access targets.
- Monitor, maintain and update electronic worklists and ensure that all tasks are being actioned in a timely manner, and to escalate where appropriate, any patients who will breach the maximum booking requirements for the specialty.
- Monitor clinician annual leave/absences and adjust clinic templates accordingly.
- Be responsible for setting up new clinics by liaising with our Pain Service clinical colleagues, outpatient services and clinic managers.
- Produce reports and other documents as required to analyse worklists and provide information to the management team.
- Develop and maintain appropriate internal written working practices, ensuring that relevant Trust Policies are followed and implemented within the designated area of responsibility.
- Manage incoming email tasks and delegate to the team.
- Be responsible for the day-to-day supervision, co-ordination and line management of the administrative and clerical staff within the designated area of responsibility.
Please feel free to contact the Service Manager for an informal chat about this role.
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of provider
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected]
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Qualifications
Essential criteria
- Educated to NVQ Level 4/5, BTEC Level Higher National Diploma & Certificate (HND/C) or equivalent level
- Word processing and computer literacy skills to RSA3/NVQ3 level
Desirable criteria
- ECDL Qualification
Personal Attributes
Essential criteria
- Self-disciplined/motivated to function independently, but also able to motivate others
Skills
Essential criteria
- Able to organise and prioritise both own workload and that of others as required
- Ability to practice delegation, negotiation and motivation skills
- Possess a range of developed communication skills
- Able to function effectively as part of a team
Desirable criteria
- Experience of managing organisational change within a team e.g. restructures, changes to job requirements.
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Kylie McMann
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01904 724904
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