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Job summary

Main area
Cancer Services
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (full time and part time positions available)
Job ref
419-6171493-PSA-PSD
Employer
York and Scarborough Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
York Hospital
Town
York
Salary
£22,383 pro rata/per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

York and Scarborough Teaching Hospitals NHS Foundation Trust logo

Patient Services Assistant

Band 2

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

  •  We are KIND
  •  We are OPEN
  •  We pursue EXCELLENCE

We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

Did you know that we offer a generous relocation package (if you accept a minimum 12 month contract) – please read the attached document for more details. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

 

People for Patients. Our People, our Patients, our Priority

Job overview

An exciting opportunity has arose for Patient Services Assistants on Ward 31

Ward 31 is a unit that cares for patients with a Haematological/Oncological malignancy.  It's a place where the opportunity to make a real difference in patients and their relatives lives.

Full time and part time positions available. The patient services assistant role will involve working as part of an integrated team, guided by local and trust policy and procedures. To carry out non-nursing duties as delegated by the registered nurse, using own initiative within the level of competence expected for the role. To assist and support members of the multi professional team in order to provide a high standard of patient centred care whilst demonstrating care and compassion whilst ensuring that patients needs are met.

Main duties of the job

The PSA will focus on supporting the nutrition needs of patients, this will include:

They will take on the role of ‘nutrition coordinator’ at mealtimes liaising with nursing staff to ensure that patients are sat out or up and ready to eat. The PSA will ensure that patients have hand hygiene wipes available and offer help where needed, ensure the correct cutlery and aids are available and that the ‘red tray’ system is implemented.

Assisting patients at mealtimes and helping them with food where appropriate.

Working alongside nursing staff to promote ‘first a drink’ helping patients with drinks to support hydration.

Completing menus for all patients, offering help where required and ensuring that correct menus (including special diets, snack menus, finger food etc.) are ordered.

Completion of food and fluid charts, escalating concerns to nursing staff.

Keeping the nutrition boards up to date.

Working for our organisation

Our benefits

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Person specification

Education, qualifications and training

Essential criteria
  • Good basic education - Reading and writing skills plus basic numeric skills
Desirable criteria
  • Basic understanding of infection control
  • Knowledge of NHS & Local Trust

Experience and knowledge

Essential criteria
  • Effective oral and written communication skills
  • Able to work alone and with others as part of a team
  • Previous experience at working with people
  • Basic IT skills
Desirable criteria
  • Able to prioritise work of self and others
  • Previous NHS experience

Employer certification / accreditation badges

Good Business CharterVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNational Preceptorship for Nursing Quality Mark

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ian Fowler
Job title
Charge Nurse
Email address
[email protected]
Telephone number
01904 726031
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