Job summary
- Main area
- Gastroenterology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 419-6227609-MS-M
- Employer
- York and Scarborough Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- York Hospital
- Town
- York
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 02/05/2024 23:59
Employer heading
Medical Secretary
Band 4
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
Did you know that we offer a generous relocation package (if you accept a minimum 12 month contract) – please read the attached document for more details. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
People for Patients. Our People, our Patients, our Priority
Job overview
We are delighted to offer the opportunity for a highly motivated and well organised individual to join the team of Medical Secretaries within the Gastroenterology Team at York Hospital.
This varied secretarial role will support Gastroenterology Consultants with communication, administrative and secretarial tasks. The postholder will also provide key support to our patients by assisting with their queries, concerns and engaging with the wider clinical team and other key stakeholders.
Main duties of the job
Typing of clinics and general correspondence, complex diary management and provision of patient data. Dealing with correspondence from patients, GPs and other sources, including the scheduling of appointments, to ensure referral to treatment targets are met.
The successful candidate will have excellent communication skills, and relevant secretarial/admin experience. Together with proficient typing skills, particularly in audiotyping and have experience of digital dictation. Knowledge of medical terminology would be advantageous.
To be successful in the post you must be well organised, able to prioritise your own workload in a fast-paced environment and work independently to meet strict deadlines.
We require an efficient and resilient team player who upholds the Trust Values and has a flexible approach to work, with a willingness to learn and meet the challenges of a fast-paced service.
Please feel free to contact the department for an informal chat about this role. Whilst the vacancy is advertised for 37.5 hours per week, alternative hours would be considered. Please contact the number below to discuss options prior to submitting your application.
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
Person specification
Qualifications
Essential criteria
- GCSE English Language, Grade C or above (or equivalent)
- Word processing skills – OCR III (or equivalent e.g. RSA III)
- Typing skills - OCR III (or equivalent e.g. RSA III)
Desirable criteria
- ECDL
Experience
Essential criteria
- Minimum 2 years secretarial/administrative experience
- Experience of using a variety of IT applications, including Microsoft Office
Desirable criteria
- NHS Experience
Skills
Essential criteria
- Ability to communicate with people who are upset and angry and deal with situation effectively
- Proficient audio typist with the ability to accurately transcribe complex digital dictation and type complex medical information whilst subject to frequent interruption
- Ability to explain complex information to staff, patients and others as required
- Ability to be flexible and to adapt to new demands
Knowledge
Essential criteria
- Thorough knowledge of medical terminology
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lucy Kendrew
- Job title
- Operational Manager for Gastro and Hepatology
- Email address
- [email protected]
- Telephone number
- 01904 721838
- Additional information
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