Job summary
- Main area
- Operational Management
- Grade
- Band 7
- Contract
- 12 months (Fixed term/secondment up to 12 months. The post may become Permanent at the end of this Fixed Term/Secondment.)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 419-7534085-OSM-SY
- Employer
- York and Scarborough Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- York Hospital
- Town
- York
- Salary
- £47,810 - £54,710 pro rata
- Salary period
- Yearly
- Closing
- 29/10/2025 23:59
Employer heading
Operational Service Manager - Pain
Band 7
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
Are you a dynamic and motivated leader looking for your next challenge?
We are seeking an experienced Operational Manager to join our Pain Department with the Theatres, Anaesthetics and Critical Care Directorate, providing strategic and operational leadership across Pain Services.
This is a key role, working closely with clinical leads, Nursing Teams, and wider multidisciplinary teams to ensure high-quality, safe, and efficient care for our patients.
We are looking for someone with proven operational management experience in healthcare, excellent communication skills, and the ability to thrive in a fast-paced, challenging environment.
If you would like to further information, please do not hesitate to contact us for an informal chat about the role.
If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.
Main duties of the job
-
Delivering high standards of operational performance across elective and emergency pathways
-
Supporting service transformation and innovation to meet national standards and local priorities
-
Managing resources effectively, ensuring services are delivered within budget and workforce plans
-
Driving continuous improvement, patient experience, and staff engagement
- Day-to-day line management of administration and clerical functions within the Directorate.
Working for our organisation
For more information about our Trust, please visit:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Exdperience & Knowledge
Essential criteria
- Experience of management in the NHS, including operational management, budgetary management and service improvement
Desirable criteria
- Experience as well as knowledge of all activity targets and managing waiting lists
Education, Qualification and Training
Essential criteria
- Graduate/Degree level qualification or equivalent experience
Desirable criteria
- Study at Master's level
Aptitude & Personal Qualities
Essential criteria
- Understanding of the Health and Social care management environment and roles and responsibilities within it
- Performance management methodology
- Ability to assimilate & co-ordinate various agendas prioritising appropriately
Desirable criteria
- Management qualification
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Crossland
- Job title
- General Manager
- Email address
- [email protected]
- Telephone number
- 07721 820682
- Additional information
Maggie Bulman
Senior Operational Manager
List jobs with York and Scarborough Teaching Hospitals NHS Foundation Trust in Administrative Services or all sectors





.png)