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Job summary

Main area
Ophthalmology
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Must be able to work long day shifts: 07:30 - 18:00, and occasional weekends)
Job ref
419-7521486-SHW-CSD
Employer
York and Scarborough Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
York Hospital and York Community Stadium
Town
York
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

York and Scarborough Teaching Hospitals NHS Foundation Trust logo

Senior Healthcare Support Worker - Ophthalmology

Band 3

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

  •  We are KIND
  •  We are OPEN
  •  We pursue EXCELLENCE

We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

 

People for Patients. Our People, our Patients, our Priority

Job overview

The Ophthalmology Department at York Teaching Hospitals NHS Foundation Trust are recruiting for a Band 3 Senior Healthcare Support Worker to join our welcoming and growing nursing team. We are looking for skilled applicants with experience in ophthalmology clinics and a passion for providing high quality care, to support the diverse range of patients attending our eye clinics.

The role will be cross-site between York Hospital and our fantastic new facility at The Community Stadium, with the opportunity to develop skills and knowledge across all areas of the eye clinic. A significant emphasis will be on mentoring less experienced members of the team, including new starters.

If you're an experienced Healthcare Assistant looking to take the next step in your career, then this role might just be for you!

Application tip! Shortlisting is based on your demonstration of the essential criteria, therefore please ensure you provide examples in your application

INTERVIEWS ARE HELD IN PERSON ONLY AND NO REMOTE INTERVIEWS WILL BE OFFERED

Main duties of the job

  • Continue to provide excellent patient care in undertaking tasks involved in the patient journey, for example:
    • Testing Vision
    • Measuring IOP
    • Conducting Humphrey visual fields tests
    • Instilling eye drops under supervision of registrants
    • Attending to patients' general and specific needs during their visit
    • Inclusive of many other duties of HCAs
  • Leading on audit and improvement projects in the eye clinic, with the support of the leadership team.
  • Mentoring less senior members of the team, including new starter HCAs.
  • Providing guidance and support for all staff members, leading in terms of attitude, energy and quality of care.
  • Upholding and providing a shining example of the Trust's values at all times.
  • Assisting nurses, doctors and AHPs in treatment rooms for procedures such as intravitreal injections, across sites (York Hospital and Stadium) where appropriate.

Working for our organisation

For more information about our Trust, please visit:

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: [email protected]

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person specification

Experience

Essential criteria
  • 1 year's previous experience in a Healthcare Support Worker role

Skills (Please give examples of how you have demonstrated these statements)

Essential criteria
  • I accurately communicate health-related information to patients and colleagues in an understandable way, adapting my communication style to meet the needs of the recipient.
  • I understand the importance of maintaining confidentiality
  • I function effectively as part of a team and participate in team discussions
  • I recognize the boundaries of my role

Qualifications

Essential criteria
  • Completion of the Skills for Health Care Certificate (or equivalent) and outpatient competency packages.
  • Competent to record and escalate patient observations, undertake venepuncture, and willingness to be trained in cannulation.
  • Numeracy/literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent)
Desirable criteria
  • Level 3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNational Preceptorship for Nursing Quality Mark

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Hedges
Job title
Senior Sister, Ophthalmology
Email address
[email protected]
Telephone number
01904726164
Additional information

If you would like further information about the role, please do not hesitate to email Rachel Hedges to arrange a call or visit.

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