Job summary
- Main area
- Paediatric Emergency Medicine
- Grade
- 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 419-7928503-SHW-ME
- Employer
- York and Scarborough Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Paedatric Emergency Dept, York Hospital
- Town
- York
- Salary
- £25,760 - £27,476 Pro rata
- Salary period
- Yearly
- Closing
- 29/04/2026 23:59
Employer heading
Senior Health Care Support Worker
3
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
A Paediatric Emergency Department Healthcare Support Worker works as part of a multidisciplinary team to assist in the delivery of safe, effective, and compassionate care to children presenting with acute illness or injury. The role involves supporting registered nurses and doctors in both clinical and non-clinical tasks, ensuring patients are cared for in a timely and child-centred manner.
The post holder helps maintain a clean, safe, and well-organised environment, contributes to monitoring patients’ conditions, and supports the emotional wellbeing of children and their families during often stressful situations.
Working in a busy and unpredictable environment, the Healthcare Support Worker must be adaptable, calm under pressure, and able to respond quickly to changing priorities while maintaining high standards of care.
Main duties of the job
Direct Patient Care
- Assist with basic care needs (washing, feeding, toileting, comforting children)
- Help monitor children’s condition (e.g. temperature, pulse, breathing rates)
- Support children who are distressed, in pain, or anxious
- Assist with moving and handling patients safely
Supporting Clinical Procedures
- Prepare equipment for treatments and procedures
- Assist nurses/doctors during examinations or minor procedures
- Clean and dress wounds (under supervision)
- Take basic observations and record results accurately
Child-Focused Care
- Communicate in a child-friendly, reassuring way
- Provide emotional support to both children and parents/carers
- Help distract children during procedures (e.g. play, conversation)
- Ensure safeguarding principles are followed at all times
Infection Control & Cleanliness
- Clean and disinfect equipment and clinical areas
- Follow strict hygiene and infection prevention protocols
- Safely dispose of clinical waste
Administrative & Support Tasks
- Maintain accurate patient records
- Stock and organise supplies
- Escort patients between departments (e.g. to X-ray/ward transfers)
- Assist with admissions and discharges
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Experience
Essential criteria
- 1-year’s previous experience in a Health Care Support Worker role.
Qualifications and Skills
Essential criteria
- Completion of the Skills for Health Care Certificate (or equivalent)
- Demonstrable effective written and verbal communication skills
- Numeracy/literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent).
- Basic IT skills, able to digitally record observations accurately and use applications such as email on a computer or smart device (e.g. tablet).
- Competent to record and escalate patient observations, undertake venepuncture, and to be trained in cannulation
Desirable criteria
- Level 3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship
- Numeracy and literacy skills to Level 2 (GCSE Grade 4-9, A-C or equivalent).
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Hannah Montgomery
- Job title
- Paediatric Emergency Senior Sister
- Email address
- [email protected]
- Telephone number
- 01904 724604
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