Job summary
- Main area
- admin
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Occasional evening, weekends and Bank holidays)
- Job ref
- 419-7228754-WC-FH
- Employer
- York and Scarborough Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- York Hospital
- Town
- York
- Salary
- £24,169 pro rata
- Salary period
- Yearly
- Closing
- 12/06/2025 23:59
Employer heading
Paediatric Ward Clerk
Band 2
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
We are looking for an enthusiastic and motivated individual to join our Child Health team as a Ward Clerk.
As a Ward Clerk, you will be responsible for a range of clerical and reception based duties within the Children’s Wards. Your role will involve working closely with the clinical team, providing essential support, and assisting patients and their families with inquiries. The role is fast-paced and rewarding, offering you the opportunity to make a real difference in the hospital environment.
In addition to supporting the Children’s Wards, you will also provide clerical support across the wider Child Health department. This is a fantastic opportunity to be part of a busy and dynamic hospital setting, with opportunities for professional development and access to the range of staff incentives that come with being part of the NHS.
If you’re ready for a challenging yet fulfilling role, we’d love to hear from you!
Main duties of the job
Our successful candidate will be:
- Self disciplined
- Motivated
- Empathetic
- Able to prioritise workload
- An effective communicator
- Able to work as part of a team
- A problem solver
The duties of this role include being a first point of contact for patients and visitors to the ward, undertaking Clerical tasks, organising transport for patients ordering supplies and eventually helping to develop new or less experienced staff. For more in depth details please see the attached Job Description and Person Specification.
We offer a supportive and friendly working environment actively encouraging our team to develop further within their roles. We are able to provide dedicated career pathways and great opportunities for continuing professional development.
Our Trust has a commitment to your support and well being and is able to offer a variety of benefits to its employees.
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Education, Qualifications and Training
Essential criteria
- Educated to GCSE Level or equivalent. Maths and English at C or above – or equivalent qualification/demonstrable experience.
- Computer literacy skills to RSA2, NVQ 2 or equivalent
Desirable criteria
- Previous Office/Administrative experience in an NHS environment
- Experience (1 year minimum) Office/Administrative role
- Experience of dealing with confidential information
Skills and Attributes
Essential criteria
- Able to organise and prioritise own workload
- Possess sound communication skills
- Ability to function effectively as part of a team
- Have the ability to exercise initiative
Aptitude and Personal Qualities
Essential criteria
- Self-disciplined/motivated
- Empathetic
Employer certification / accreditation badges
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Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Cleo Glendinning
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 01904 721898
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