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Job summary

Main area
Catering Department
Grade
Band 2
Contract
Permanent: Shifts cover Monday to Sunday, 11.30am to 7.30pm to include weekend and Bank Holidays
Hours
Full time - 37.5 hours per week (Shifts cover Monday to Sunday, 11.30am to 7.30pm to include weekend and Bank Holidays)
Job ref
419-7154184-CS-FM-A
Employer
York Teaching Hospital Facilities Management’
Employer type
NHS
Site
York Hospital
Town
York
Salary
£24,465 per annum
Salary period
Yearly
Closing
11/06/2025 23:59

Employer heading

York Teaching Hospital Facilities Management’ logo

Catering Services Operative - Acute Patient (York)

Band 2

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

  •  We are KIND
  •  We are OPEN
  •  We pursue EXCELLENCE

 We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

People for Patients. Our People, our Patients, our Priority

Job overview

Contract Type - Permanent

Hours - 37.5 hours per week

Base - York - Acute Patient

Are you a strong team player, kind, friendly and motivated? Then we may have the role for you!

York Teaching Hospital Facilities Management (YTHFM) are looking for an approachable and flexible Catering Services Operative to join our team in York.  Experience is not necessary as full training will be given, but a willingness to learn and develop your skills is essential.

Main duties of the job

Duties includebut are not limited to:

  • Delivering food to and serving patient food to the wards areas
  • Using ward ovens to regenerate food
  • Keeping the ward kitchen clean
  • Monitoring food temperatures as part of HACCP
  • Washing up and other general cleaning duties.
  • The role also could involve working in cold rooms to pick and seal patient food and also working in pot wash.

The ideal candidate will have catering experience, be fantastic with customers, a good team player and able to work on their own unsupervised. Full training will be provided.  Enhanced rates apply when working at the weekend.

Working for our organisation

Our benefits 

 

We offer a range of benefits to support our staff including: 

 

·       Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 

·       27 days holiday rising to 33 days (depending on NHS Trust service)

·       A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully.  If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

·       A variety of different types of paid and unpaid leave covering emergency and planned leave 

·       Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme 

·       NHS Car Lease scheme and Cycle to Work scheme 

·       An extensive range of learning and development opportunities 

·       Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers 

 

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages. 

 

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description. 

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity. 

Working for the Trust 

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. 

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected]

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. 

YTHFM are currently funding level 1 membership of a Tailored Healthcare Cash Plan for all substantive Band 2 and 3 staff, on a trial basis and as a gesture of goodwill.  This provides employees with access to a range of benefits, including refunding the costs of optical and dental services, physiotherapy and wellbeing treatments, up to defined limits.  This does not form part of our terms and conditions of employment and could be withdrawn at any time.   We also offer discounted membership of Westfield Health’s standard Plan for staff on bank contracts or employed in Band 4 or above.

Armed Forces Friendly Employer 

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. 

 

Person specification

Education, Qualifications and Training

Essential criteria
  • Good basic education which includes reading and writing plus basic numeric skills
  • Basic understanding or a willingness to complete appropriate qualifications and training which includes Food Hygiene Level 2
Desirable criteria
  • BICSc Qualification/NVQ Level 2 in Cleaning/Catering or equivalent

Experience & Knowledge

Essential criteria
  • Awareness of security and access control within the workplace
  • Good basic education including reading, writing and numeracy skills
Desirable criteria
  • Previous experience of working in the NHS
  • Experience of working in cleaning industry
  • Able to use small and large pieces of equipment such as Regeneration oven/dishwashers/Floor machinery

Employer certification / accreditation badges

Good Business CharterVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachael Hughes
Job title
Catering Supervisor
Email address
[email protected]
Additional information

Contact name: Rachel Hughes

Contact job title: Catering Supervisor

Contact email address: [email protected]

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