Job summary
- Main area
- Digital Project Management
- Grade
- Band 5
- Contract
- 12 months (Fixed term or secondment)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 419-7883424-PSO-D
- Employer
- York and Scarborough Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- York Hospital/Scarborough hospital
- Town
- York or Scarborough
- Salary
- £32,073 - £39,043 pro rata
- Salary period
- Yearly
- Closing
- 26/04/2026 23:59
Employer heading
EPR Programme Support Officer
Band 5
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
We are seeking to enhance our York and Scarborough digital team in order to effectively support the implementation of our patient-centered clinical strategy. An excellent opportunity is available for an Electronic Patient Record (EPR) Programme Support Officer (PSO) to become part of a dedicated team committed to delivering this programme across the Trust.
The successful candidate will be responsible for managing aspects of the programme and assisting with tasks to achieve strategic objectives. They will be expected to plan, support, facilitate, and monitor project components or work streams during the programme lifecycle, utilising established project management methodologies to ensure delivery of benefits.
12-month Fixed Term. If you are an NHS employee applying on a Secondment basis you must seek approval from your current manager.
Monday- Friday
The job an be based either at York or Scarborough Digital offices with some home working available.
Please note, interviews for this position are held in person at one of our Trust sites. Remote interviews will not be available.
Main duties of the job
The successful candidate must have a degree or equivalent professional experience, demonstrate advanced IT proficiency at the ECDL standard, and have comprehensive knowledge of Microsoft Office 365. Up-to-date understanding of local strategies and evidence of ongoing professional development are important. The successful candidate needs to be able to work independently, manage and prioritise tasks for themselves and the team, and present analysed information clearly. Outstanding verbal and written communication are essential, along with the ability to express ideas in a fluent and persuasive way.
The post holder should be able to travel occasionally between venues to accommodate the needs of the role.
We are looking for outstanding candidates who will put the needs of patients at the center of everything they do and will share our Trust core values of Kindness, Openness and Excellence.
If it sounds like the role for you, call us to find out more!
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Qualifications and Training
Essential criteria
- Educated to degree level or equivalent level of experience of working at a similar level in a project management or support environment
- Evidence of Continuing Professional Development
Experience and Knowledge
Essential criteria
- Experience of working in a project focused environment
- Proven experience of project management support specifically status reporting, risk management and plan/milestone tracking
- Experience of providing admin support and facilitating events
- Strong organisational and time management skills, and evidence of working in a systematic manner
- Ability to work independently
- Ability to pull together comprehensive draft reports.
Desirable criteria
- Experience of working in a health or social care environment.
- A recognised project management qualification, such as PRINCE2 Foundation/Practitioner
Skills and Abilities
Essential criteria
- Excellent verbal and written communication skills
- Proven ability to communicate complex issues
- Proven ability to manage sensitive communications
Employer certification / accreditation badges
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Application numbers
Documents to download
Further details / informal visits contact
- Name
- Gary Adamson
- Job title
- Senior Digital Project Engagement Manager
- Email address
- [email protected]
- Additional information
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