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• Provide administrative assistance to the DSP Team
• To escalate to relevant staff where required on areas of complex information governance legislation, such as UK GDPR, Data Protection Act 2018 and the NHS Code of Practice on Confidentiality 
• To administer and monitor the relevant DSP inboxes, ensuring that queries and tasks are appropriately responded to or escalated to team leaders
• To answer the DSP telephone and take messages as required and escalate issues and concerns raised by internal and external stakeholders
• To administer requests from department colleagues, support services, clinical services, operational and strategic Data Security and Protection leads and internal and external DSP colleagues to help promote excellent Information Governance, Data Security and Data Protection practice
• To administer Data Security and Protection incidents using Datix and where appropriate support in the investigation process, ensuring relevant actions are recorded and assigned to staff as necessary 
• Provide administrative support as directed by the DSP Manager and Team Leader
• Provide administrative support by taking notes and minutes for the information for Data Governance Group (DGG) and Information Governance Group (IGG), Clinical Administration Group (CAG) and any others as determined by the Head of DSP, ensuring accurate documentation of actions and decisions is recorded, preparing the minutes into the agreed format, ready for sign off
• Support with Data Security and Protection user satisfaction surveys in line with Data Security and Protection Toolkit requirements. 
• Attending relevant meetings as directed by the DSP Team Leader 
• Provide support to other areas of the Data Security and Protection Team as directed by the Head of Data Security and Protection.   
• Follow standard operating procedures for all routine tasks carried out within the role, reporting any updates and changes as necessary.
• Support the administration of appropriate DSP related policies and procedures.
• Support in the collation of the evidence required for the annual Data Security and Protection Toolkit submission and participate in improvement plans.
• Maintain the Trust’s Information Asset Register and undertake reviews in coordination with Information Asset Owners and Information Asset Administrators.
• Occasionally support with input of information on the Information Sharing Gateway (ISG) including Data Protection Impact Assessments, Information Assets and Third Parties
• Administer the Groups Privacy Notice as directed by the DSP Team Leader
• Establish good working relationships with key staff in all departments across the Trust.
• Assist the DSP Team Leader in the administration of relevant reports and information for compliance reporting, inspections and internal assurance
• Escalate incidents to the Team Leader immediate when they may meet the criteria for a Serious Incident / reportable to the ICO
• Provide IG administrative support for R&D programmes
• Be a first point of contact for the complaints team and directly with members of the public to escalate appropriately regarding any DSP grievances and queries
• To maintain their knowledge in Data Protection Law and UK GDPR
• Administer the Internet and Intranet pages for DSP as appropriate, as directed by the DSP Team Leader

Training & Audit 

• To assist with Data Security and Protection spot check audits in clinical and non-clinical areas.  
• Assist with training and awareness materials and guidelines. 
• To mark training and assessment sheets that are received in paper format an update the training register

We support distributed and flexible working arrangements, however, subject to business needs, there may be a requirement to travel between the Kettering and Northampton Hospital sites and other sites across the Group