Job summary
- Main area
- Pathology, Family Health
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time
- Other
- Job ref
- 264-7212884-CSS
- Employer
- Kettering General Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Kettering General Hospital
- Town
- Kettering
- Salary
- £24,465 pro rata
- Salary period
- Yearly
- Closing
- 13/08/2025 08:00
Employer heading
Phlebotomy Assistant
Band 2
Job overview
We are looking for a dedicated person with high communication skills that uses dignity and empathy whilst adhering to data protection and Information Governance Policy.
The post holder will be responsible for face to face booking in of patients attending the Pathology department handling patient calls for the booking of blood tests appointments and on a Rota basis and on occasion working at our other pathology sites at Corby Nuffield Diagnostic, Nene Park and Isebrook.
Main duties of the job
- It is the responsibility of the post holder to ensure that all patients are greeted in a polite and sympathetic manner.
- Use of computer systems where appropriate, using our telephone software including patient management systems, email system, the Internet and intranet and other office systems.
- Communicate with all levels of hospital staff, outside agencies and members of the public
in a professional and effective manner. - To answer the telephone and transfer calls to the appropriate person as required.
- To arrange appointments for specialised blood tests as appropriate.
- To carry out specific clerical and administrative duties as requested by clinical staff and line managers.
- To operate office and computing equipment, keep it in good order and report faults to appropriate person.
- The post holder will undertake duties as required within their sphere of competency and after undertaking appropriate training.
- The post holder will be expected to maintain and develop their skills in accordance with the needs of the post and the Directorate.
- Any other duties that may be necessary within the scope and remit of the grading of the post
Working for our organisation
**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications**
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHS Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential.
The Hospital Group encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Detailed job description and main responsibilities
- It is the responsibility of the post holder to ensure that all patients are greeted in a polite and sympathetic manner.
- Use of computer systems where appropriate, using our telephone software including patient management systems, email system, the Internet and intranet and other office systems.
- Communicate with all levels of hospital staff, outside agencies and members of the public
in a professional and effective manner. - To answer the telephone and transfer calls to the appropriate person as required.
- To arrange appointments for specialised blood tests as appropriate.
- To carry out specific clerical and administrative duties as requested by clinical staff and line managers.
- To operate office and computing equipment, keep it in good order and report faults to appropriate person.
- The post holder will undertake duties as required within their sphere of competency and after undertaking appropriate training.
- The post holder will be expected to maintain and develop their skills in accordance with the needs of the post and the Directorate.
- Any other duties that may be necessary within the scope and remit of the grading of the post.
Person specification
Qualifications
Essential criteria
- GCSE in English and Math or higher
Desirable criteria
- NVQ Level 2 in Administration or equivalent health care based experience
Knowledge/Experience
Desirable criteria
- Experience of working in a health care environment
- Experience of receptionist work
- Knowledge of administrative/clerical procedures
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Truss
- Job title
- Phlebotomy Manager
- Email address
- [email protected]
- Telephone number
- 07966 775069
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