Job overview

The opportunity has arisen to join a supportive and friendly Staff Bank team who are integral part of the Trust’s People Directorate. The Staff Bank at NHFT manages the temporary staffing for the Trust for all types of clinical and support staff.

We are looking for team member to support our Bookings Team and our Pay Team.  The role will be, based at home but there may be the occasional requirement to work at our office in Dryland Block, St Mary’s Hospital Kettering.  The service operates a rotational shift pattern of 8am-4pm one week and 10am-6pm the following week.

We are looking for an experienced, motivated, adaptable temporary staffing administrator to join the team and work in partnership with operational services, corporate teams and senior management. 

Rewards and Benefits

·        Excellent learning and development to support you and develop your career.

·        Flexible working opportunities

·        Free parking on Trust Sites

You’ll also have access to our generous pension scheme and health service discounts, as well as generous annual leave plus bank holidays.

As a Staff Bank Co-Ordinator, we’re looking for experience in:

• Previous experience of working in a temporary staffing team is essential
• Experience of RL Datix Healthroster and Bank Staff is essential
• Extensive experience of delivering high level customer service
• Experience of working in a high-pressured customer service environment is essential

·        Evidence of continuous personal and professional development

·        Experience of a high call volume call centre

• Experience within an NHS environment is essential

The staff bank service aims to provide an excellent standard of customer support to services across NHFT to ensure wards have the appropriate safe staffing levels.

The Staff Bank is divided into 3 teams under the supervision of 2 supervisors with the accountability of the team falling under the staff bank manager.  The 3 teams within the service are the Bookings Team, Administration & Training team & Pay team. Further details of the structure of the team can be found within the JD.

Must have skills

You will need to be adaptable and resourceful. You'll need to be well organised, confident and able to cope in diverse situations to meet the needs of the business.  

You will be part of caring team and be able to work flexibly with minimum supervision, with the ability to prioritise work based on the business needs. If you are looking to work in an outstanding Trust and support the temporary staffing needs of the NHS, then we would welcome your application.  

Join us and become part of Team NHFT. 

The interviews for this role will take place on Tuesday 29^th July.

Main duties of the job

As a Staff Bank Co-Ordinator, we’re looking for experience in:

• Previous experience of working in a temporary staffing team
• Experience of RL Datix Healthroster and Bank Staff
• Extensive experience of delivering high level customer service
• Experience of working in a high-pressured customer service environment

·         Evidence of continuous personal and professional development

·         Experience of a high call volume call centre

• Experience within an NHS environment

The staff bank service aims to provide an excellent standard of customer support to services across NHFT to ensure wards have the appropriate safe staffing levels.

The Staff Bank is divided into 3 teams under the supervision of 2 supervisors with the accountability of the team falling under the staff bank manager.  The 3 teams within the service are the Bookings Team, Administration & Training team & Pay team. Further details of the structure of the team can be found within the JD.

Must have skills

You will need to be adaptable and resourceful. You'll need to be well organised, confident and able to cope in diverse situations to meet the needs of the business.  

You will be part of caring team and be able to work flexibly with minimum supervision, with the ability to prioritise work based on the business needs. If you are looking to work in an outstanding Trust and support the temporary staffing needs of the NHS, then we would welcome your application.  

Join us and become part of Team NHFT. 

Working for our organisation

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.