NHSJobs.com

Trosolwg o'r swydd

An exciting opportunity has become available on a permanent, full time basis as a Clinic Coordinator for suspected cancer patients within the Cancer Services team. The successful candidate will work with a small administrative team of colleagues managing appointments for patients referred on a suspected cancer pathway. This will include receiving and processing referrals, booking appointments for patients, data input, and communicating with patients, their representatives, and other professionals.

As the role works within tight deadlines, the ideal candidate will be able to work on their own initiative and be highly organised. The role involves accurately using a number of electronic systems so a high standard of IT skills is essential. As the candidate will be working as part of a dedicated team, flexibility and a willingness to cover and help their colleagues is crucial.

The successful candidate will require excellent communication skills; they’ll need to be able to communicate sensitively and with empathy and confidentiality.

Prif ddyletswyddau'r swydd

To work primarily independently and on own initiative with minimal supervision to carry out the duties of the post

Manage all suspected cancer GP referrals daily, ensuring GPs using the Direct Bookable System have booked the patient into the correct clinic, to rescheduled appointments if incorrectly booked by GPs with due regard to the CWT target dates.

To negotiate and book outpatient or diagnostic appointments with patients within the required target dates, ensuring the patient has the correct information for diagnostic appointments such as communicating avoidance of eating prior to an endoscopy appointment.

To communicate with clinic coordinators in other directorates to release 2ww slots as appropriate and to escalate issues with regard to capacity issues to managers as appropriate

Gweithio i'n sefydliad

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.