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Detailed job description and main responsibilities

Project Management  

• Develop, lead and manage the delivery of projects associated with the EPR Programme, with varying levels of size and complexity ensuring that they do not have an adverse impact on patient care and quality  

• Promote and practice agile methodologies in delivery of digital projects 

• Report regularly on project performance, risk management and financial control  

• Create and deliver project work plans and revise as appropriate to meet changing needs and requirements, working to agile principles  

• Ensure that benefits identification and management processes are integral to the management of projects  

• To identify, plan and manage project resources to meet all key milestones and assign responsibilities accordingly  

• Identify risks and issues, reporting and responding to them in an appropriate manner through the EPR programme governance, escalating as required. This includes the development of contingency plans 

• Understand and mitigate complex issues that arise across various workstreams  

• Ensure project documents are complete, current, and appropriately stored. Documentation should include new information flows, system processes and business practices. Ensure reporting is developed for governance 

• Work closely with relevant stakeholders with effectiveness and efficiency to enable the project(s) to be implemented on time and within budget. Work with the EPR Programme Lead to manage budgets at a project / module level 

• Ensuring that ‘business as usual’ is maintained during the transition to new systems, and that any changes are effectively integrated into the procedures within clinical areas 

• Actively contribute to the realisation of benefits from delivering different ways of working enabled by delivery of the system  

• Interpret national guidelines and policies and communicate and ensure alignment with project delivery  

• Identify project resources required to successfully deliver change within each project and liaise with relevant Manager(s) to ensure availability and allocation  

• Manages project auditing and ensure lessons learned are recorded and enforced for best practice  

• Proactively manage changes in project scope, identify potential crisis and devise contingency plans in conjunction with appropriate colleagues  

• Develop and providing key operational management data and project reports, for review and use by the necessary Programme Board  

• To foster a culture that values respect, teamwork and excellence in all aspects of the delivery of patient care 

 Communication  

• Communicate clearly, concisely and persuasively, verbally and in writing  

• Communicate contentious and sensitive information appropriately   

• Deliver highly complex presentations to various Trust level staff   

• Work in collaboration with users to understand their needs and ensure digital products meet their needs and provide benefits for organisation, staff and patients  

• Identify where existing clinical and administrative policies and working practices will need to change in order to maximise the benefit of these new digital systems and work collaboratively with staff in order to do this  

• Use developed persuasive, motivational, negotiating, influencing empathetic and / or reassurance skills especially when required to overcome significant barriers to acceptance of projects, thus drawing on the highest level of interpersonal communication skills 
• Ensure stakeholder agreement to benefits and changes to ways of working  

• Ensure that all staff affected by the project receives adequate training in new systems / new ways of working  

• Communicate project progress to stakeholders  

• Communicate risks by escalation as required in an appropriate manner  

• Negotiate flexibly to ensure the best outcome for the patient and service staff  

• Communicate effectively with staff at all levels, external service provider representatives, and peer NHS organisation representatives 

• Use appropriate technologies and techniques; communicate Digital issues to a wide range audience, internal and/or external members, and providing guidance and  Digital concepts  

Financial Management  

• Produce written material and budgetary reports including for benefits realisation in conjunction with  EPR PMO Lead  

• Monitor and manage budget and expenditure for their associated project and reporting progress to the EPR PMO Lead  

Professional/Personal Development  

• The post holder will need to develop and maintain their own knowledge of developments and legislation relevant to the service area and ensure that each function reflects current professional guidance and standards 

• The post holder will take responsibility for his or her own professional development, identifying training and educational needs and agreeing ways of addressing these with the EPR Programme Manager.