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Job summary

Main area
Midwifery
Grade
Band 3
Contract
Permanent
Hours
  • Part time
  • Flexible working
22.5 hours per week
Job ref
265-8015274-FAM
Employer
Northampton General Hospital NHS Trust
Employer type
NHS
Site
University Hospitals of Northamptonshire
Town
Northampton
Salary
£25,760 - £27,476 pro rata/per annum
Salary period
Yearly
Closing
24/06/2026 23:59
Interview date
02/07/2026

Employer heading

Northampton General Hospital NHS Trust logo

Maternity Support Worker

Band 3

Job overview

We are looking for a compassionate and motivated Maternity Support Worker to join our Antenatal Outpatient Service at Northampton General Hospital with the Diabetes Team.


We particularly welcome applications from individuals with an interest in diabetes in pregnancy, to support the Diabetes Specialist Midwife and wider multidisciplinary team. Training will be provided to help you develop the skills needed for this rewarding area of care.

This is an exciting opportunity to be part of a supportive and forward-thinking maternity team, delivering high-quality, personalised care to women and families.

At NGH, we are committed to delivering the Best Possible Maternity Care, Every Time.

Our service includes a modern Birth Centre, consultant-led Labour Ward, Maternity Day Unit, Antenatal Clinic, specialist sonography services, and dedicated inpatient and transitional care wards; all designed to support safe, inclusive, and family-centred care.

We are proud to be a Pathway to Excellence Hospital with award-winning community services, and we actively support staff wellbeing, development, and recognition through initiatives such as Maternity Stars and DAISY Awards.

Join us and be part of a team where your contribution truly makes a difference.

Main duties of the job

The postholder will be required to work Thursdays (08.00 - 18:30) to support the Diabetes Clinic. All other working days and hours can be flexible, generally falling between 07.30 and 15:30.

The post is  within the Antenatal Outpatient Service and would welcome applications from people with a special interest in Diabetes as there is opportunity to work with the Maternity Diabetes Team, and the employee will be provided with appropriate training for the clinical setting in which they are working which will include phlebotomy.  

The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; to provide a safe and holistic approach to women centred care.

The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the MSW assists with and provides clinical care following completion of any relevant or appropriate training.

Working for our organisation

Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received.

We recognise that AI tools can support application writing; however, candidates are asked to keep their use to a minimum. Responses should reflect your own experience, skills and knowledge, as over-reliance on AI-generated content may result in generic answers that do not accurately represent your abilities.

University Hospitals of Northamptonshire (UHN) brings together Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As a group, we are committed to improving services for our communities through collaboration, modernising care delivery and striving for excellence. Working together enables us to share expertise, strengthen services and create greater opportunities, and there may be a requirement to work across sites depending on service needs.

Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage. UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition Scheme. Candidates who identify as members of the Armed Forces community and meet the essential criteria will be guaranteed an interview.

Detailed job description and main responsibilities

Main duties and Responsibilities

Demonstrate understanding of the importance of working in partnership with women and their families. Develops and maintains positive relationships, supports informed decision makers, and respects the woman’s and her families’ wishes, with particular attention to when the family unit is separated, or mom/baby is critically ill.

Understand the MSW’s scope of practice and the importance of the role within national framework to enable working within limits of own competence and authority, escalating to the MDT to inform care planning in line with national and local guidance to avoid harm.

Administrative Duties

Ensure that all clinical documentation written or electronic is accurately and confidentially collected, updated, stored, and filed in accordance with local information governance and record keeping policy and guidance.

Provide administrative support to the maternity team, both in the hospital and community settings.

Participate in tracking, obtaining, and filing clinical records as required in line with local policy and guidance.

 Professional Attitudes and responsibilities

 Convey an approachable and professional manner to all mothers and their families and demonstrates an awareness of discriminatory attitudes and challenges this behavior to promote equality. This will appreciate protected characteristics and recognize how to support these people from these groups. This includes age, disability, gender reassignment, Marriage and civil partnership, race, religion or belief, Sex and Sexual orientation (Equality Act 2010)

Ensure that knowledge of local safeguarding policy and procedure is maintained.

To be vigilant of Child Protection issues and refer issues of concern in a timely manner to registered midwife complying with legal requirements.

Training Responsibilities

 Attend all statutory and mandatory training as and when required.

Identify own training and development needs and undertake appropriate training/education as required to ensure a contemporaneous knowledge base and skill set is maintained.

Participate in annual individual performance review process, whereby objectives will be agreed, performance monitored, and personal development needs discussed.

To act as a role model and participate in training for their colleagues and peers, recognising the impact of personal behavior on the culture and performance of the department, and the experience of service users.

Safe Environment

Be conversant with the local infection control policy and hazardous substances policies , whilst ensuring mandates are always adhered to.

Act responsibly in respect of colleague’s health, safety and welfare following safety at work practices including lone working, whilst working in compliance with local health and safety policy and guidance.

Ensure the cleanliness of equipment in all clinical and non-clinical areas and assist the midwife in appropriately preparing the birthing environment.

Ensure adequate stock levels are maintained in all clinical settings, and equipment is available; escalate any depletion of stock or resources in a timely manner.

Assist in stocking up and cleaning all home birth team equipment if required.

Ensure the working order of equipment, reporting any concerns, faults, or breakages to the appropriate person in a timely manner.

Report any incidents or concerns using the local risk management reporting system and escalate such concerns or incidents appropriately and in a timely manner.

Participate in the audit of standards within the unit if appropriate.

Care of the Woman

 Manage own time and caseload effectively whilst prioritising care needs for women and their babies under care under the direction and supervision of the midwife in antenatal, postnatal clinics, community hubs or home settings to ensure if appropriate the principles of continuity of carer are applied.

Escort women and their families between clinical areas as required

Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance.

Communicate effectively and clarifies understanding with women and their families in all settings and can select appropriate methods to communicate when a disability or complexity may exist.

 Understand and gains valid consent prior to action or providing care.

Undertake baseline/routine observations and measurements (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team.

Support women during clinical procedures and act as chaperone when requested to do so by the midwifery or obstetric team.

Provide support to women who are in Labour if asked to do so, and under the supervision of the midwife, this may include application of TENS machine or teaching breathing and Massage techniques.

Perform venepuncture or capillary blood sampling in line with national standards and local policy and guidance following completion of the appropriate competencies

Assist in the maintenance and understand the principles of good bladder care, removal of catheter and disposal of equipment following infection control policy and to document accurately the fluid balance.

Assist in the nutrition and hydration needs of women.

Assist women with mobilisation following surgical procedures and remove of dressings or cannula under direction of the midwife.

Assist with the transportation of blood products if asked to do so and have an awareness of the storage requirements.

Obstetric and Neonatal Emergencies

Assist /act as a runner in obstetric theatres including:

  1. To support and assist the midwife in the woman’s preparation for transfer to theatre
  2. To document times and personnel present in theatre records for each procedure
  3. To undertake WHO checklist
  4. To Count swabs and needles in instrumental/operative delivery

Recognises and acts upon within own parameters of competence any abnormal events or emergencies, escalating to the multidisciplinary team through the appropriate means, in a timely manner.

Assist the Midwife with neonatal resuscitation where required, this may include collecting and/or passing equipment

Health Promotion and Screening

Maintains a contemporary knowledge base about local and national antenatal and newborn screening services and signposts women and their families to appropriately qualified practitioners if they are undecided or have concerns.

Has an understanding and can advise families about newborn blood spot screening, immunisations and can produce GROW Charts following successful completion of the appropriate competencies.

Recognises and promotes the principles of behavior changes required in health promotion activities including diet, food hygiene, exercise, personal hygiene, and smoking cessation. (For example, assess CO levels and signposting to local service appropriately as per policy guidance).

To complete the relevant documentation for screening test performed in the maternity records.

To recognise any deterioration in mental and emotional wellbeing and respond appropriately, escalating to midwife to enable an appropriate care pathway.

To be aware of and understand the current policy and service frameworks for mental health (e.g., Capacity Act, Deprivation of Liberty Safeguards and Mental Health Act).

To be aware of perinatal mental health issues and the appropriate referral pathway and to escalate to multi-disciplinary team and concerns noted within home or hospital setting.

 Infant Feeding

 Be aware of the main constituents of human milk and their function, including Colostrum and Mature breastmilk

Appreciate the importance and the role of human milk and breastfeeding to improve the health and wellbeing outcomes for infants, their mothers, and the wider family and in promoting and protecting public health.

Understand the functional anatomy and physiology of lactation and hormonal influences on milk production and mothering. As well as the role of the Feedback Inhibitor of Lactation (FIL)

Be able to describe the key practices that facilitate the initiation and have the knowledge and skills to support maintenance of breastfeeding

Understand and have an overview of circumstances which can affect lactation and breastfeeding and be able to support mothers to overcome common challenges and make appropriate referrals when necessary (e.g.

midwife/health visitor/infant feeding lead)

Be able to support parents who formula feed to do so responsively and as safely as possible including minimising the risks, to make up feeds as safely as possible, how to sterilise equipment, how to hold a baby and pace the feeds.

Importance of skin-to-skin contact to support infant feeding and how to facilitate this within practice promoting responsive feeding to feeding cues

Understanding principles and mechanisms of attachment and positioning for effective feeding in line with BFI standards

Understands how to protect breastfeeding should supplementation be required

Expression and storage of breastmilk to include hand and pump expression technique and the use of cup feeding

Develop an understanding of the importance of secure mother-infant attachment and the impact this has on health and emotional wellbeing, irrespective of feeding method

Understand the importance of the WHO International Code of Marketing of Breastmilk Substitutes and subsequent WHA Resolutions (the Code) and how it impacts on practice.

 

Person specification

Educations, Training and Qualifications

Essential criteria
  • GCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2 or equivalent
  • NVQ Level 3 in Health care or equivalent experience
  • Commit to undertake in-house training
  • Care certificate

Key Competencies

Essential criteria
  • Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
  • Previous experience of working with members of the public
  • Understanding of Safeguarding issues
  • Awareness of Health and Safety issues
  • Knowledge and understanding of data protection confidentially
  • Evidence of continuing professional development
  • Understanding of the role and own professional boundaries
  • Able to identify when to escalate issues/concerns
  • Ability to work as part of team and to liaise with colleagues in other disciplines
Desirable criteria
  • One year’s formal maternity care experience in a hospital/birth centre
  • Experience of using hospital patient record system
  • Experience of providing high quality care
  • Experience of working in an acute hospital setting

Skills

Essential criteria
  • Excellent written and verbal communication skills
  • Methodical with attention to detail
  • Works well within a multidisciplinary team
  • Excellent time keeping, including punctuality

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleJob share policyDisability confident leaderPathway to excellenceArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.ENEI Gold '22NHS Rainbow badgeAccessAbleNHS 75th BirthdayHappy to Talk Flexible WorkingNHS Rainbow Badge - Bronze111 Help Us Help YouCycle to Work

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Groom
Job title
Diabetes Specialist Midwife
Email address
[email protected]
Telephone number
01604 544935
Additional information

Anna Ferdinando: Diabetes Specialist Midwife. [email protected]

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