Job summary
- Main area
- Radiology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 265-8105513-CSS
- Employer
- Northampton General Hospital NHS Trust
- Employer type
- NHS
- Site
- University Hospitals of Northamptonshire
- Town
- Northampton
- Salary
- £25,760 - £27,476 per annum/pro rata
- Salary period
- Yearly
- Closing
- 15/07/2026 23:59
- Interview date
- 23/07/2026
Employer heading
Radiology Department Assistant
Band 3
Job overview
To assist the Radiographic, Radiological and Clerical staff in delivering a safe, efficient and high-quality General X-ray service. The post holder will support a wide range of clinical, technical and administrative procedures undertaken within the Plain Film Department, ensuring the effective flow of patients throughout the imaging pathway. This includes participation in a 24-hour, 7-day service, including weekends, bank holidays and overnight working.
Main duties of the job
Assist with the coordination, transfer and movement of patients within the Trust, including liaising with wards, portering services and clinical areas to facilitate timely attendance for imaging examinations.
Support the preparation, care and safe movement of patients attending for General X-ray examinations, maintaining patient dignity, comfort and safety at all times.
Undertake administrative duties, including booking appointments and answering telephone enquiries and maintaining accurate patient records on Radiology IT systems.
Coordinate the imaging workload by communicating effectively with wards, departments and the multidisciplinary team to ensure patients are available and appropriately prepared for their examinations.
Prepare examination rooms, maintain stock levels and ensure clinical areas are clean, safe and ready for use.
Ensure imaging requests comply with IR(ME)R requirements and escalate any discrepancies to the supervising radiographer.
Working for our organisation
Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received.
We recognise that AI tools can support application writing; however, candidates are asked to keep their use to a minimum. Responses should reflect your own experience, skills and knowledge, as over-reliance on AI-generated content may result in generic answers that do not accurately represent your abilities.
University Hospitals of Northamptonshire (UHN) brings together Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As a group, we are committed to improving services for our communities through collaboration, modernising care delivery and striving for excellence. Working together enables us to share expertise, strengthen services and create greater opportunities, and there may be a requirement to work across sites depending on service needs.
Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage. UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition Scheme. Candidates who identify as members of the Armed Forces community and meet the essential criteria will be guaranteed an interview.
Detailed job description and main responsibilities
To work as part of the General X-ray team, delivering a high-quality, patient-centred imaging service.
To assist Radiographers and other members of the multidisciplinary team in the care of patients before, during and following imaging examinations.
To receive, prepare and support patients attending the department, ensuring their dignity, privacy and comfort are maintained at all times.
To liaise effectively with ward staff, outpatient departments, Emergency Department, portering services and other clinical areas to coordinate the timely attendance of patients for imaging examinations.
To assist with the transfer and movement of patients throughout the Trust, including collecting patients from wards and clinical areas when required to support the safe and efficient running of the service.
To undertake administrative duties, including booking, amending and cancelling appointments and maintaining accurate patient records using the Radiology Information System (RIS), Hospital Information System (HIS) and Picture Archiving and Communication System (PACS).
To answer telephone enquiries professionally and direct calls appropriately, providing information within the boundaries of Trust policies and confidentiality.
To ensure imaging requests comply with departmental procedures and IR(ME)R requirements, referring any discrepancies to the supervising Radiographer.
To support the coordination of patient flow within the department, ensuring patients are appropriately prepared and available for their examinations.
To prepare examination rooms and maintain adequate stocks of consumables, reporting shortages as appropriate.
To undertake routine cleaning of equipment and clinical areas in accordance with departmental procedures and infection prevention and control policies.
To assist in maintaining a safe working environment by adhering to Health and Safety legislation, infection prevention and control procedures, moving and handling guidance and Trust policies.
To report incidents, accidents, equipment faults or concerns promptly using Trust reporting procedures.
To maintain effective communication and positive working relationships with colleagues across Radiology and the wider multidisciplinary team.
To participate in the department's 24-hour, 7-day service, including evenings, nights, weekends and bank holidays as required.
To undertake mandatory training and participate in appraisal, competency assessment and continuing personal development in accordance with Trust requirements.
To undertake any other duties appropriate to the grade of the post as required by the Radiology Service.
Person specification
Qualifications
Essential criteria
- Good standard of general education (GCSEs or equivalent, including English and Maths)
- Educated to NVQ level 3 or equivalent level of education, training, or experience
Desirable criteria
- Evidence of further education qualification in Customer Care.
Experience
Essential criteria
- Previous experience working in a healthcare or patient-facing environment
- Experience of using computer systems
Desirable criteria
- Experience of booking appointments and coordinating patient flow
- Previous experience in a Radiology department
Skills and Abilities
Essential criteria
- Excellent communication and interpersonal skills
- Ability to work effectively as part of a multidisciplinary team
- Ability to prioritise workload and work under pressure
- Ability to use initiative
- Ability to work accurately with attention to detail
Other Requirements
Essential criteria
- Willingness to participate in a 24-hour, 7-day rota, including nights, weekends and bank holidays
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Veronica Jack
- Job title
- Radiographer
- Email address
- [email protected]
- Telephone number
- 01604 544985
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