Job summary
- Main area
- Team Administrator
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 09:00 - 17:00)
- Job ref
- 270-TG267-MH
- Employer
- Northamptonshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Campbell House
- Town
- Northampton
- Salary
- £24,937 - £26,598 pa, pro rata
- Salary period
- Yearly
- Closing
- 17/08/2025 23:59
Employer heading
Team Administrator
Band 3
Job overview
An exciting opportunity has arisen for a Team Administrator to work within the Community Mental Health Teams at Campbell House, Northampton.
he post-holder will maintain and provide administrative and secretarial support for the Community Mental Health Teams.
The Team Administrator will be required to work as part of a wider hub of Team Administrators and will report directly to the Operational Manager in their Team.
We are seeking individuals who are enthusiastic, compassionate, flexible and creative in their approach and use initiative and judgement to organise workload .Working alongside clinical staff and the wider multi-disciplinary team to provide quality and effective administrative support.
They will have knowledge and understanding of Microsoft packages. They will demonstrate an enthusiasm for professional development and will be motivated to further their understanding and skills through various training opportunities.
Main duties of the job
The main duties are to provide comprehensive administration support to the Management Team/Team members and when required to the Service Manager using IT systems effectively, including Internet/Intranet, Email, Windows, Excel, Minute taking and use of Systmone.
Duties include receiving and responding to incoming telephone calls, and to deal with queries where possible /or take accurate messages and direct to the appropriate recipient.
The Post Holder will also deal with all incoming correspondence including the generation of replies and using their own initiative.
To generate a range of documentation including letters and reports to a professional standard. This may include the composition of letters to GPs/Consultants and other professionals on behalf of the team the contents of which may include updates / discharge information / medication change requests / any other information relating to patient care.
As well as assisting with producing correspondence, reports and proposals all of which requires maintaining excellent communication links with colleagues within the Service to ensure reliable and efficient dissemination of information.
To provide support and cover for tasks when required and for other Band 3 colleagues within the CMHT Team.
They will benefit from a comprehensive supervision and appraisal system, with a commitment to staff development.
Working for our organisation
NHFT welcomes applications from people, regardless of age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, marital or civil partnership status or pregnancy or maternity status.
Car owner/driver and current driving license essential or access to a car as you may be required to cross cover other sites (unless you have a disability as defined by the Equality Act 2010)
Please note that the advert may close early if sufficient number applications have been received.
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level in Maths and English or equivalent
Skills & Attributes & Experience
Essential criteria
- Good written & verbal communication skills
- Computer literate and competent in the use of Microsoft packages including Outlook, Word and Excel
- Positive and helpful attitude toward mental health service users, carers and other staff members
- Knowledge of a range of secretarial and administration procedures, including diary management, arranging appointments, minuting meetings and creating and managing electronic filing systems and records
- Ability to work independently and organise a varied workload, meeting competing demands and working to deadlines where required
Desirable criteria
- Previous experience in a healthcare setting
- Previous experience of using the Systmone electronic patient record system
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charmaine O'Dell
- Job title
- Operational Manager
- Email address
- Charmaine.O'[email protected]
- Telephone number
- 07771344605
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