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Job summary

Main area
Administration
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday 9am - 5pm)
Job ref
186-592-25-CS
Employer
Nottinghamshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Balderton Primacy Care Centre
Town
Balderton
Salary
£26,530 - £29,114 per annum (pro rata for part time)
Salary period
Yearly
Closing
10/06/2025 23:59

Employer heading

Nottinghamshire Healthcare NHS Foundation Trust logo

Admin Team Lead

Band 4

Job overview

An exciting opportunity has arisen for an experienced administrator with leadership experience to join our established Community CAMHS North administration team.

The Admin team is a pivotal resource within the Community CAMHS North team , supporting the clinical team with a variety of administrative tasks to support the smooth running of the service.

We are seeking an experienced Admin Team Leader who will use their  skills and knowledge to  lead an establish administration team abased across two sites.

The post holder will work closely with the Operational and Clinical leads to further develop ways of working which support the implementation of new systems and efficient practice. 

The post holder will be based at Balderton Primary Care Centre, Lowfield Lane, Balderton NG24 3HJ or Langold Clinic, S81 9QL , but will be required to attend both sites

Main duties of the job

The post will be responsible for the day-to-day support and supervision of admin staff in the CAMHS North Team, based across two sites, to ensure an excellent, effective and efficient administrative support is provided for the clinical staff.

The successful candidate will have the following:

  • Education to NVQ Level 4 standard or equivalent level of knowledge and experience.
  • Significant experience in a recent similar role, including the supervision of staff.
  • Extensive working experience of Microsoft packages
  • Knowledge of procedures in relation to providing a safe working environment
  • Working knowledge of patient information systems
  • Working with minimal supervision and using own initiative
  • Excellent communication skills, with staff at all levels, patients and outside agencies
  • Excellent organisational skills, office management and the ability to prioritise and work to set timescales

You will work under the direct supervision of the Operational and Clinical Team Leads

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Detailed job description and main responsibilities

The post holder is required to provide a lead role with responsibility for the day-to-day management of administration and secretarial staff across two bases,  co-ordinating an efficient and effective administration and secretarial service. 

To ensure that data quality and timelines meet Trust and CQUIN targets.

Close liaison with Contractors, Trust Estates, IT, Procurement and Support Services Departments to ensure that the site is managed effectively and efficiently.

To manage the Health and Safety Workbook under the provision of the Trust’s Health and Safety policy in relation to admin staff and site common areas.

This role requires an experienced individual, with qualifications and previous experience in the day-to-day management of staff.  The post holder will have excellent communication and organisational skills and have working experience of site management.

Full details are in the Job Description

Please note this post does not meet salary and or skill level required for a Skilled Worker Visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. 

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Person specification

Qualifications

Essential criteria
  • Possession of a recognised leadership/management qualification to Foundation Degree level or significant recent leadership management experience
  • Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 4 or significant leadership experience, which will include management of staff including complex issues such as change management and conflict issues
  • Typing/word processing qualification to RSA/OCR III standard or equivalent skill level

Experience

Essential criteria
  • Dealing with people to maintain a high level of customer care
  • Experience of working in a busy office environment
  • Extensive knowledge of Microsoft Office Packages
  • Understanding of the data protection act and maintaining strict confidentiality
  • Accurate minute taking skills essential to internal and external meetings and HR investigation/disciplinaries
  • Significant experience in a recent similar role, including the supervision of staff
  • Working experience of administrative and financial policies and procedures
  • Knowledge of procedures in relation to providing a safe working environment
Desirable criteria
  • Working with computer databases
  • Previous NHS experience
  • Working knowledge of Patient Information Systems
  • Audio typing working experience

Values and Behaviours

Essential criteria
  • All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
  • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Contractual Requirements

Essential criteria
  • A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
  • Ability to work flexibly according to the needs of the service
  • Willingness to undergo training as necessary

Training

Desirable criteria
  • Customer care training
  • Loggist training

Skills

Essential criteria
  • Management of staff including conflict and change management
  • Excellent communication skills
  • Ability to work on own initiative
  • Ability to prioritise own workload and that of others
  • Excellent telephone manner
  • Excellent organisational skills
  • Experience of working without supervision for protracted periods
  • Excellent problem solving skills
Desirable criteria
  • Audio typing

Employer certification / accreditation badges

Employers for CarersApprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tracy Jacques
Job title
Operational Team Lead
Email address
[email protected]
Telephone number
07824451595
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