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Job summary

Main area
Healthcare support worker
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
186-901-25-GH-A
Employer
Nottinghamshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Park House
Town
Carlton
Salary
£24,937 - £26,598 per annum (pro rata for part time)
Salary period
Yearly
Closing
14/09/2025 23:59

Employer heading

Nottinghamshire Healthcare NHS Foundation Trust logo

Healthcare Support Worker

Band 3

We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility

Job overview

This post will work with the Severe Multiple Disadvantage Team who provide both physical and mental health support to a vulnerable cohort of patients. The challenges this cohort of patients experience significantly increases their exposure to chronic health problems. The core purpose of the team is to provide clinical assessment, clinical treatment, triage, advice and support to address specific holistic healthcare needs of people experiencing a combination of complex needs including homelessness, substance and alcohol dependency and mental illness. 

Previous applicants need not apply.

Please note that this post does not meet the pay level required for a Skilled worker visa. 

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. 

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

 

Main duties of the job

Supporting the team, addressing the physical and emotional health care needs of patients – promoting individual health and well being. 

Undertake, record and report clinical observations as directed by registered staff.

Assist in the treatment/activities for the patient in a variety of different environments 

To treat the patients as individuals and enable them to achieve maximum independence

To maintain accurate, timely and relevant clinical records both written and computerised. To maintain the safe custody of healthcare records

To undertake any other duties that would be a reasonable expectation of the role

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Detailed job description and main responsibilities

Under the supervision of the qualified staff the post holder will, participate in the development and maintenance of high-quality patient care through involvement in assessment, planning, implementation and evaluation.

The role will require an individual with the ability to work effectively under the supervision and leadership from members of the team in the provision of care to this specific patient group within the directorate.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Person specification

Experience

Essential criteria
  • Experience of working in a healthcare setting

Qualification

Essential criteria
  • NVQ 3 in Health and Social Care, care certificate or equivalent experience

Values and Behaviours

Essential criteria
  • All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
  • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Physical Requirements

Essential criteria
  • Manual handling which may include manoeuvring wheelchairs/trolleys/beds etc as appropriate

Training

Essential criteria
  • Willingness to undertake training that will enhance service delivery

Knowledge

Essential criteria
  • To have a basic understanding of the different types of physical illness and maintain an understanding and caring approach to patients

Skills

Essential criteria
  • Ability to work as part of a team
  • Good written/verbal communication skills
  • Diplomatic, caring & sympathetic
  • Ability to be flexible
  • Developed observations skills with the ability to report and record physical/mental health observations of incidents or events and behaviours in an accurate and timely manner
  • Standard keyboard skills

Contractual Requirements

Essential criteria
  • Ability to work to meet the needs of the service
  • A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010

Employer certification / accreditation badges

Employers for CarersVeteran AwareApprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kirsty McMamus
Job title
Team Leader
Email address
[email protected]
Telephone number
07817 125212
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