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Prif leoliad
Information Technology
Gradd
NHS AfC: Band 5
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
214-NHIS-8052159
Cyflogwr
Sherwood Forest Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Ilkeston Community Hospital
Tref
Ilkeston
Cyflog
£32,073 - £39,043 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
29/06/2026 23:59

Teitl cyflogwr

Sherwood Forest Hospitals NHS Foundation Trust logo

End User Device Engineer

NHS AfC: Band 5

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Trosolwg o'r swydd

This is an exciting opportunity to join the End User Device Management Team, supporting users across community and primary care settings throughout Derby and Derbyshire. You’ll play a key part in ensuring that desktop and mobile devices remain secure, reliable, and fully optimised for clinical and operational staff.

Our engineers manage everything from laptops and mobiles to operating system patching and application updates, ensuring all devices remain compliant and pose no security risk to the wider network.

Key Responsibilities:

  • End‑user productivity — Improve staff efficiency by resolving device and system issues quickly and effectively.

  • Incident management — Reduce service disruption through timely handling of incidents and service requests in line with SLAs.

  • 24/7 support coverage — Contribute to a rota that ensures continuous availability of end‑user services.

  • Automation tasks — Increase operational efficiency by automating routine technical activities.

  • Proactive maintenance — Enhance device stability through regular patching, updates, and health checks.

You’ll be part of a team that directly supports frontline healthcare staff, ensuring they have the tools they need to deliver safe, effective care. Your work will have a real impact on service quality, system reliability, and patient outcomes.

Prif ddyletswyddau'r swydd

To understand the role in more detail, please refer to the attached job description and person specification.

Gweithio i'n sefydliad

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. 

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. 

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. 

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

To understand the role in more detail, please refer to the attached job description and person specification.

Manyleb y person

Experience

Meini prawf hanfodol
  • At least 2 years previous technical experience within IT
  • Minimum of 2 year previous technical experience within an IT environment
  • Prior experience of delivering and technical documentation
  • Ability to present material accurately to colleagues
  • Experience of working as part of a customer focussed team
  • Excellent communication skills – written, verbal and interpersonal
  • Excellent organisational skills
  • Excellent time-management skills with a pro-active and flexible approach
  • Experience and ability to develop and maintain effective working relationships with project managers, with project team members, and with staff in the NHS

Knowledge Requirements

Meini prawf hanfodol
  • Working knowledge of MS Windows Office, internet and email applications up to subject matter expert level
  • Knowledge of the Data Protection Act and issues around data confidentiality
  • Extensive knowledge of clinical and business functions across the local health community
  • Detailed knowledge and awareness of uses of Health Informatics across the NHS
Meini prawf dymunol
  • A clear understanding of the local service requirements and plans associated with the National programme for IT
  • MDM experience

Qualifications

Meini prawf hanfodol
  • A relevant degree or technical qualification or equivalent technical experience
  • Microsoft desktop Operating Systems
  • Network Topologies
  • Virtual Desktops
  • Excellent IT skills with Advanced Keyboard skills.
  • In possession of the ECDL/MOST qualification
Meini prawf dymunol
  • In possession of or working towards the completion of the Advanced ECDL or MOST
  • On-going personal and professional development
  • Membership of a professional body (ie. UKCHIP, Institute of IT Training, BCS)
  • RDMS (any)
  • Scripting
  • MCP
  • Packaging

Contractual

Meini prawf hanfodol
  • Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
  • Ability to travel in order to attend meetings/deliver training at point of need.
  • Clean driving licence and use of own car.
  • Requirement to form part of an on-call rota.

Bathodynnau ardystio / achredu cyflogwyr

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Enw
Jaskaran Sahota
Teitl y swydd
EUD Support Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
0115 8838807
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