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Job summary

Main area
MSK
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 26 hours per week (Must cover Thursday and Friday)
Job ref
214-CEN-7376677
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
Ashfield Health and Wellbeing Village
Town
Kirkby in Ashfield
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
27/08/2025 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Patient Pathway Co-ordinator MSK

NHS AfC: Band 3

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

Job overview

Sherwood Forest Hospitals are seeking a Patient Pathway Coordinator (PPC) to strengthen our patient response to accessing Musculoskeletal (MSK) services. The MSK service is part of the MSK Alliance, MSK Together, and works in partnership with other health care providers. This post is located at Ashfield Health and Wellbeing Centre.

The MSK Hub provides a single point of access referral and triage service for all primary care referrals and manages end to end pathways for people with MSK conditions in Mid-Nottinghamshire. Clinical delivery occurs across 4 main sites (Ashfield Health Village, Mansfield Community Centre, Kings Mill and Newark Hospital) and within some leisure facilities, and the team consists of physiotherapists, consultants, advanced clinical practitioners, and pathway co-ordinators who are passionate and enthusiastic about ensuring patients get the best service to meet their needs. The role of the PPC is to ensure people are supported to access care and treatments across multiple partners to achieve their health and wellbeing goals.

Apply now to join our team!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. 

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. 

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. 

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Knowledge Requirements

Essential criteria
  • Computer literate, with experience of using a keyboard with a high level of accuracy
  • Knowledge of NHS or service provider in general
  • Thorough knowledge of healthcare administrative systems and processes
  • Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
  • Experience of using a full range of IT/Patient data systems
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity
Desirable criteria
  • Sound office clerical background providing knowledge of relevant procedures
  • Experience of using a full range of IT/Patient data systems – As applicable to speciality

Qualifications

Essential criteria
  • Good general education with GCSE English at grade C or above., (or equivalent).
  • RSA II (or equivalent)
Desirable criteria
  • Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
  • NVQ in Customer Care
  • Institute of Health Records & Information Management Diploma (IHRIM)
  • European Computer Driving Licenc
  • Shorthand speeds of 80wpm

Further Training

Essential criteria
  • On the job training
Desirable criteria
  • Supervisory training
  • Experience of managing health & safety issues

Experience

Essential criteria
  • Quality Customer Service
  • Previous NHS knowledge and experience
Desirable criteria
  • Experience of supervising staff

Contractual Requirements

Essential criteria
  • Regular attendance and willingness to work flexible hours as necessary

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Hayley Ball
Job title
MSK Hub admin manager
Email address
[email protected]
Telephone number
01623 484820
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