Job summary
- Main area
- Security
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (There is an 8 week shift rota which includes early shifts (0600-1400 hrs), late shifts (1345-2145 hrs) and night shifts (2130-0615 hrs). Over the 8 week period the average working week is 37.5 hours)
- Job ref
- 186-628-26-FS
- Employer
- Nottinghamshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Arnold Lodge
- Town
- Leicester
- Salary
- £25,760 - £27,476 per annum (pro rata for part time)
- Salary period
- Yearly
- Closing
- 31/08/2026 23:59
Employer heading
Security Liaison Officer
Band 3
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Job overview
Arnold Lodge is a medium secure psychiatric hospital in Leicester that provides care and treatment for male and female patients, who have mental health issues that require treatment within a Medium Secure setting.
An exciting opportunity has arisen for an enthusiastic individual to join our well-established Control Room team delivering an efficient and effective high quality service. which contributes significantly to the safe and secure functioning of the Hospital.
You would be based in the Control Room at Arnold Lodge. The post requires 24 hour cover, therefore unsocial hours, weekend working and night duties would be required.
Main duties of the job
As part of the Control Room team you will provide a professional and efficient security service to the hospital
Key duties include controlling access to the site, monitoring a range of security technologies including key management, access control, radio communications and alarm systems and conducting security checks in liaison with Wards and other Departments
You will also be required to provide a Reception service outside of normal office hours and so will deal with visitors, health and social care professionals as well as with patients and their family and carers.
Excellent communication skills are therefore essential.
Working for our organisation
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Detailed job description and main responsibilities
Role Purpose:
To implement appropriate physical and procedural security procedures at Arnold Lodge in accordance with unit procedures to ensure the safety and security of the unit is not compromised.
Role Context:
To work as part of a team in providing 24 hour cover within the control room at Arnold Lodge providing the operation and monitoring of security systems and implementation of security policies.
Duties will include:
Operation of security monitoring equipment
Monitoring the issuing of keys
Monitoring the issuing of staff safety alarms
Monitoring control of all access to the unit
Reception duties in the absence of dedicated personnel
Accepting small deliveries
To advise and implement potentially dangerous articles policy to staff and visitors
The checking of I.D of all professional visitors
To escort professional visitors to their required destination within the secure part of the unit in the absence of other personnel
Escorting of contractors and maintenance personnel within the unit
To record all patient leave
Collation of key performance data relating to leave and visitors
To liaise with site staff and respond; in accordance with departmental operational instructions and unit policy; to fire, door or staff safety alarm activations
Co-ordination, charging, issuing and operation of unit communications equipment
Co-ordination, maintenance, issue and operation of unit security equipment.
Post sorting
To complete all security checks in accordance with operational policy
Management of unit transport including driving the Unit vehicle when necessary and arranging taxi bookings.
Please note this post does not meet skill level required for a Skilled worker visa. You can determine the likelihood of obtaining Sponsorship against the relevant skill and pay criteria here Immigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk)
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Person specification
Qualification
Essential criteria
- Good basic education - GCSE's or equivalent
- Willingness to train in use of computer security systems
Desirable criteria
- Any training relevant to the post
Skills/Competencies
Essential criteria
- Excellent communication skills/ verbal and written
- Ability to work on own initiative with minimal supervision
- Understanding of Confidentiality
- Organisational skills
- Positive attitude willing to undertake a variety of tasks on request
Desirable criteria
- IT literate
knowledge
Essential criteria
- Knowledge of security related issues
- Understanding of Health & Safety
- Awareness of mental health issues
Experience
Essential criteria
- Demonstrable experience of working in a Team environment
Desirable criteria
- Experience of working in a secure environment
- Experience of working in a customer orientated environment
- Experience in the use of CCTV equipment
Contractual Requirement
Essential criteria
- Ability to work flexibly such as weekend work, shift work, including night shifts.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Ian Mawer
- Job title
- Security and Support Services Manager
- Email address
- [email protected]
- Telephone number
- 0116 207 7700
- Additional information
Alternatively please contact;
Derek Doust, Security Liaison Supervisor 0116 207 7700
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