Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 25 hours per week
- Job ref
- 186-740-25-FS
- Employer
- Nottinghamshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- HMP Lincoln
- Town
- Lincoln
- Salary
- £24,169 per annum pro rata
- Salary period
- Yearly
- Closing
- 25/06/2025 23:59
Employer heading

Administration Assistant
NHS AfC: Band 2
Job overview
We have a part time vacancy for an administration assistant to join our established Administration Team, providing clerical support to the Integrated Healthcare Team.
This role is based within HMP Lincoln and will require MOJ Vetting as well as enhanced DBS. You will be required to work in a Healthcare setting and may come into contact with prisoners. You will be responsible for maintaining the safety and security of prison keys for which full training will be given.
HMP Lincoln is a Category B community remand prison and houses around 600 male prisoners both sentenced and on remand. Parts of the estate are Grade II listed Victorian buildings dating back to the late 1800s.
The Administration Team supports the day to day running of our Integrated Healthcare Department, encompassing both primary care; including nurse and GP provision, dental, physiotherapy, sexual health, optometry as well as both primary and secondary mental health services and psychiatric care along with additional specialist healthcare.
We have well-established and strong relationships with the prison team, who support us to deliver safe, co-ordinated care to a high standard.
Main duties of the job
You will provide clerical assistance to an established team, using Systmone, which is a widely used electronic healthcare record system, and a variety of Microsoft Office packages and bespoke database systems.
The role includes data entry, telephone calls, photocopying and scanning documents, maintaining records, collating and distributing post and some porter duties.
Attention to detail is critical in this role and the post holder must be able to demonstrate confidentiality, a non-judgemental approach and uphold equality and diversity values.
There may be occasions where you could encounter patient background in relation to offending behaviours which you may find upsetting.
Working for our organisation
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
Detailed job description and main responsibilities
Please be advised Nottinghamshire Healthcare NHS Foundation Trust has made the difficult decision to serve notice on its offender health contracts. Over the coming months, we will be working with NHS England on the transition of the services to a new provider. We still need to recruit to these valued positions and welcome your application. But, in line with our values, honesty is important, so please note that if you are successful that in time your employment would move from Nottinghamshire Healthcare NHS Foundation Trust to another provider who would then be your new employer.
Working in the Administration Team based within the walls of HMP Lincoln, you will be part of the Offender Health Care Group within Nottinghamshire Healthcare NHS Foundation Trust.
You must be able to demonstrate the ability to communicate at all levels including where there may be barriers to understanding such as learning needs as well as physical and mental health needs.
Handling sensitive and sometimes distressing information whilst maintaining patient and staff confidentiality in an appropriate manner.
Using our electronic healthcare records system; SystmOne and other bespoke databases, the main aspects of the role will include data entry, dealing with telephone enquiries, booking appointments, photocopying and scanning documents, maintaining records, collating and distributing post and some porter duties. managing waiting lists, printing appointment lists and letters and assisting senior administration colleagues.
You will liaise with external organisations as required, contributing to continuity of care for patients required to attend court, transfer establishments or upon release.
Your work will closely support the work of the wider clinical team, made up of GPs, advanced clinical practitioners, psychiatrists, sexual health specialists, pharmacy assistants and technicians, RGNs, RMNs, learning disability nurses, psychologists, therapists and other allied health professionals.
Please note this post does not meet salary and or skill level required for a Skilled Worker Visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Person specification
Academic
Essential criteria
- GCSE or Functional Skills Maths & English
- ECDL or equivalent
Desirable criteria
- Previous Administrative Experience
- Previous Experience using a computerised database
- Previous Experience working in a healthcare setting
Physical
Essential criteria
- Physical ability to perform full range of duties
Desirable criteria
- Manual Handling experience
Communication
Essential criteria
- Good communications skills
Desirable criteria
- Ability to communicate where barriers may be present
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kate Love
- Job title
- Assistant Practice Manager
- Email address
- [email protected]
- Telephone number
- 01522 663323
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