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Job summary

Main area
Administration
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
164-7350847
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
National Rehabilitation Centre
Town
Loughborough
Salary
£47,810 - £54,710 per annum
Salary period
Yearly
Closing
07/09/2025 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

NRC Case Manager

NHS AfC: Band 7

Job overview

Are you ready to join a team of pioneers ready to revolutionise the future of rehabilitation? Do you have a passion for transforming the lives of people who have experienced severe injury or illness? Here at the National Rehabilitation Centre (NRC) you will join an innovative, forward thinking team with the collective objective of providing first class rehabilitation to our patients.

 The role of the NRC case manager is integral to the patient journey and interdisciplinary team. This role drives the coordination of admission, management of the patient journey and rehabilitation programmes, and discharge from the NRC, whilst maintaining a key liaison role for families and carers. The post holder will be an experienced registered professional, coordinating patient pathways, aligning professional and patient expectations and driving timely clinical decision making. You will promote the clinically excellent model of rehabilitation at the NRC ensuring strong and visible clinical leadership.

 Why choose the NRC? You will be at the forefront of big change over the next few years. Your contribution will be vital but not only that, you will be supported to grow and learn through our many developmental programmes at the NRC as well as to engaging in research an innovation.

 

This role may be temporarily based at Linden Lodge, City Hospital until we move to the 70 bed NRC facility in autumn 2025. Please visit the NRC website www.nationalrehabilitationcentre.nhs.uk.

Main duties of the job

To understand the role in more detail, please read the attached job description and person specification documents.    

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career! 

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person specification

Training & Qualifications

Essential criteria
  • Registered Healthcare professional with appropriate regulatory body
  • Knowledge of the NHS and current clinical standards within major trauma services
  • 1st Degree in health-related subject or working towards a degree
Desirable criteria
  • Training or additional qualifications in rehabilitation
  • Formal leadership and management training
  • Research training/experience
  • Master’s degree in health related subject or equivalent level of knowledge & experience
  • Teaching qualification

Experience

Essential criteria
  • Experience of working in a rehabilitation or related specialty setting
  • Experience of undertaking audit and research
  • Experience of working with patient groups
  • Experience of leading and delivering programmes of change
  • Evidence of supervision/mentorship of staff
  • Evidence of leadership, management and time management skills
  • Evidence of change management within a complex healthcare system
Desirable criteria
  • Experience of undertaking presentations to large groups/conferences
  • Experience as a Case Manager
  • Experience of developing protocols, policies and guidelines.

Communication and Relationship Skills

Essential criteria
  • Excellent communications skills, written and oral
  • Demonstrate IT skills – data collection
  • Ability to convey sensitive information
  • Ability to build successful teams
  • Able to work collaboratively with partner organisations
  • Ability to influence and motivate staff to deliver challenging targets
  • Ability to manage conflict
  • Experience of informal and formal teaching
Desirable criteria
  • Peer reviewed publications
  • Evidence of presenting at conferences

Analytical and Judgement Skills

Essential criteria
  • Excellent problem-solving skills using team when appropriate
  • Understanding highly complex clinical information
  • Sensitive to clinical and political demands
  • Innovative to clinical and political demands
  • Innovative thinker with the ability to cut through barriers to change
Desirable criteria
  • Demonstrate a knowledge of current issues related to the NHS policies
  • Evidence of data collection and analysis
  • Experience in the use of research tools and methodologies

Planning and Organisation Skills

Essential criteria
  • Demonstrate an ability to priorities own workload and recognise, prioritise and respond appropriately to urgent and emergency situations
  • Exceptional organisation skills
  • Proven record of pro-active performance management within a clinical area
Desirable criteria
  • Demonstrate leadership skills and ability to effectively lead a team
  • Demonstrate an ability to supervise and support others
  • Demonstrate effective time management skills

Physical Skills

Essential criteria
  • Physically able to perform the full range of nursing duties
  • Dexterity and accuracy in undertaking clinical skills, use of equipment and documentation
  • IT skills to manage and report on complex performance management information
  • Able to undertake patients and non-patient manual handling manoeuvres
  • Evidence of moving and handling training

Other requirements specific to the role (e.g. be able to drive or work shifts)

Essential criteria
  • Able to work flexibly across campuses and different locations as required

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badgeadded for NUH

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sandeep Walsh
Job title
NRC Director of Operations
Email address
[email protected]
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