Job summary
- Main area
- Quality Improvement/Compliance
- Grade
- Band 7
- Contract
- Permanent: Will include some unsocial hours working, (not beyond midnight)
- Hours
- Full time - 37.5 hours per week (Early/lates pattern to be agreed)
- Job ref
- 335-A-1921
- Employer
- East Midlands Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- Operational Support Unit
- Town
- Mansfield
- Salary
- £47,810 - £54,710 Unsocial Hours allowance + on call payments once fully qualified
- Salary period
- Yearly
- Closing
- 08/02/2026 23:59
Employer heading
Assistant HART Manager - Quality
Band 7
We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.
The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).
Job overview
We are seeking an experienced and motivated HCPC-registered paramedic to join our Hazardous Area Response Team (HART) as Assistant HART Manager (Quality).
This pivotal role provides leadership and assurance for quality, compliance, and governance across HART operations.
You will drive continuous improvement, maintain regulatory compliance, and foster a culture of safety and learning.
Main duties of the job
- Lead quality improvement programmes and clinical governance processes.
- Ensure compliance with CQC standards, EPRR core standards, and internal audit frameworks.
- Develop and monitor SOPs, risk registers, and clinical audit programmes.
- Support incident investigations and embed lessons learned into practice.
- Mentor and coach staff to achieve quality objectives and performance standards.
- Deputise for the HART & Special Operations Manager and participate in the NILO/Tactical Advisor on-call rota once trained.
Working for our organisation
Working for us not only provides job satisfaction of knowing that what you do makes a real difference to our patients, but we offer a range of other great benefits too:
- Flexible approach to working patterns, we understand the importance of a work life balance and have a wide selection of rotas for part-time and full-time staff
- Holiday entitlement of 27 days rising to 29 days after 5 years and 33 days after 10 years, plus public bank holiday entitlement (pro rata for part time).
- Pay enhancements for out of hours, shift and overtime working, career and salary progression and annual personal development review.
- Uniform will be provided where this is a requirement of the role
- Expert training and support from our dedicated in-house education team.
- Membership of the NHS Pension Scheme.
- Occupational Health support along with an Employee Assistance Programme
- Supporting wellbeing networks
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
- Salary Sacrifice Schemes and cycle to work.
- An exceptional place to work to provide with high-quality emergency care to save lives and make a difference to people
- A first-class employer, promoting equality, diversity and inclusion of our employees. We are a Rainbow Accredited organisation, and a Veteran Aware and Disability Confident employer.
Detailed job description and main responsibilities
The Assistant HART Manager (Quality) provides leadership and assurance for quality, compliance, and governance within the Hazardous Area Response Team (HART). The role ensures high standards of clinical care, training, and operational delivery, while supporting strategic oversight and continuous improvement.
Acting as the lead for governance and quality initiatives, the post holder will maintain compliance with statutory, regulatory, and professional standards, and foster a culture of safety, learning, and innovation. Once trained, the post holder will participate in the NILO/Tactical Advisor on-call rota.
Main responsibilities include:
- Lead quality improvement programmes and clinical governance processes across HART.
- Ensure compliance with CQC standards, EPRR core standards, and internal audit frameworks.
- Develop, implement, and monitor SOPs, clinical audit programmes, and risk registers.
- Provide assurance that standards are met and maintained; horizon scan for emerging risks and propose mitigation strategies.
- Support incident investigations, learning reviews, and implementation of recommendations.
- Mentor and coach staff to achieve quality objectives and performance standards.
- Engage with internal and external stakeholders to promote quality, safety, and interoperability.
- Contribute to strategic planning and operational oversight of HART services.
- Maintain up-to-date knowledge of employment legislation, professional standards, and governance frameworks.
- Deputise for the HART & Special Operations Manager when required.
- Respond operationally as NILO/Tactical Advisor once trained and vetted.
Person specification
Qualifications
Essential criteria
- HCPC Registered Paramedic
- Degree-level qualification or equivalent experience in clinical governance, quality improvement, or leadership.
- Evidence of recent and ongoing professional development.
Desirable criteria
- Postgraduate qualification in education, management, or quality
- Coaching or mentorship qualification.
- IOSH or equivalent health and safety qualification.
- QSIR Practitioner or willingness to complete QSIR course.
Experience
Essential criteria
- Minimum 5 years operational experience as a paramedic.
- Experience managing clinical performance, governance, and quality assurance programmes.
- Proven experience in clinical or operational leadership.
Desirable criteria
- Experience in incident investigation and learning reviews
- Multi-agency training delivery experience.
- Familiarity with major incident procedures and JESIP principles
Knowledge
Essential criteria
- Evidence of understanding of clinical governance, audit processes, and quality improvement methodologies
- Demonstration of excellent problem-solving and decision-making skills under pressure.
- Effective communication skills (written and verbal) with ability to handle sensitive information
Desirable criteria
- Ability to describe NHS and ambulance sector priorities
- Evidence of experience writing reports and presenting findings
- Display understanding of risk management and assurance frameworks
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sid Murphy
- Job title
- HART & Special Operations Manager
- Email address
- [email protected]
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