Detailed job description and main responsibilities

Performance Measures

External recognition of the collaborative’s high data quality standards.
Familiarity with statistics and data analysis.
Application of knowledge and skills to analyse, interpret and report data appropriately to ensure effective management and delivery of national performance requirements, including capacity and demand, admission and discharge trends, and identification of areas for collaborative working.
Reports generated and available in line with key performance indicators.
Key performance targets monitored and remedial actions identified where needed.
Information available within given deadlines.
Performance reports are provided to the Partnership Working Group and the IMPACT Board in an agreed and timely format.
Effective data management of contracts and service specifications
Development and monitoring of data quality improvement plans.
Positive feedback outside of Team on understanding of reports generated.
Performance is investigated appropriately.
Timely, coordinated and appropriate information production.
Use of range of techniques including report narrative to ensure acceptance and understanding of information by a range of audiences.
Timely appropriate and co-ordinated information production.
Performance reports reflect national requirements.

Key Working Relationships

Develop and maintain excellent working relationships with the wider IMPACT team, including (but not exclusively) Managing Director and the Lead for Improvement/Culture/Capability and Delivery and the senior case manager
Operate effectively in a flexible and demanding environment and proactively engage with NHS and independent sector staff.
Regular contact with internal and external stakeholders
Participate in relevant internal and external working groups/projects, services and initiatives to provide project, information and analytical advice and expertise.

Work with the team to develop and implement processes and systems that align to strategy.

Present verbal, written and numerical information and issues, explaining complexities, to a wide range of internal and external stakeholders.
Develop and maintain excellent working relationships with key partners including ICS (CCG, Provider Trusts and Local Authorities), CQC, NHS and Independent Sector providers, UK Health Security Agency and Health Education England (HEE) etc.

Dimensions

Gathering, analysis, and interpretation of Assuring Transformation data. To assist in the interpretation of performance data and to complete performance reports that is understandable and useful to the Trust in an effective and timely manner to prescribed deadlines.
Identifying data completeness and quality issues within Assuring Transformation data, and work with case managers to resolve.
Supporting the development and management of performance indicators.
Contribute to the development and maintenance of information systems to support effective planning for the learning disability and autism cohort.

 We are expanding our team to establish a dedicated response function to support the delivery of urgent, high-priority service change across our Collaborative. This role will offer an opportunity to join a focused “team within a team,” working directly with senior leads in a fast-paced, reactive environment. 

The post holder will deliver clearly defined tasks at pace, with a strong emphasis on daily and weekly outputs. The role requires a highly responsive, proactive approach, with the ability to prioritise rapidly changing demands and act on direction quickly and effectively.

While working within a supportive and collaborative team, this is a delivery-focused role with clear expectations around performance, accountability, and timely completion of work. This expansion reflects increased operational demand rather than turnover, and the successful candidate will play a key role in helping the team respond to system priorities.

As with all IMPACT roles this post will be offered as a hybrid working arrangement (part home and part office working).

Potential TUPE process.

IMPACT commissioning support hub may potentially be moving through a ‘TUPE’ process to Northamptonshire Healthcare Advanced Foundation Trust in the near future.  There is strong support for a single hub model within the East Midlands, aimed at delivering financial efficiencies, streamlining governance, and reducing variation.  The merger approach will strengthen collaboration and alignment. The merger will not affect fixed term contracts or any changes to required job descriptions advertised.

If you would like to know more and to speak to a member of our team, please contact Josh Briggs – [email protected]